About this role
Job Description
Transformation Operations Lead - Erlanger, KY
About the Role
The Transformation Operations Lead is a director-level role that sits at the center of GT's operating rhythm. Reporting to the Sr. Director of the GT Transformation Office, this individual serves as the operational backbone of the office while working closely with every GT tower — keeping leadership forums, planning cycles, communications, and milestone tracking connected and moving.
This role carries equal accountability to two audiences: the Sr. Director, who depends on this person to keep the office organized, forward-moving, and performance-ready; and the GT towers, who depend on this person for a clear, consistent view of the transformation agenda and a dependable cadence to plan around. Neither accountability can be subordinated to the other.
The Transformation Operations Lead is also a member of the GT Tower Operations Leads cohort — a small, high-visibility network of peers across all GT towers who work collectively to strengthen how GT operates, learns, and improves as an enterprise.
TRANSFORMATION OFFICE RESPONSIBILITIES
- Own the operational drumbeat for GT — maintain rhythm and consistency across planning cycles
- Lead QBR formation, planning, and coordination
- Connect key GT activities to broader areas of focus and ensure alignment across the transformation agenda
- Coordinate and plan GT communications, ensuring consistency of messaging across audiences and channels
- Maintain GTLT and SLT agendas and manage the cadence of leadership forums
- Facilitate leader visits and engagement events, ensuring they are purposeful and well-executed
- Keep the Sr. Director organized and forward-moving; surface blockers and risks before they escalate
- Serve as institutional memory for the office — who decided what, when, and why
TRANSFORMATION PROGRESS & FINANCIAL VISIBILITY
- Track C1–C5 milestone progress across towers; proactively escalate issues to the Sr. Director
- Work with budget owners to maintain financial visibility across GTO — partnering on spend alignment and keeping Centurion cost savings targets visible and current
- Know the story behind the numbers — spot patterns across towers and bring them forward as opportunities to improve
- Partner with each Tower Operations Lead on C1–C5 data, operating model adoption, and executive review inputs
- Flag model friction, ambiguity, or adoption challenges early — don't wait for problems to surface upward
- Lead GT Transformation Office improvement sprints and operating model reviews
GT TOWER OPERATIONS LEADS COHORT
- Participate in the GT Tower Operations Leads working sessions
- Share what is working and what is not — this group strengthens GT collectively or not at all
- Carry peer insights and shared practices back into the Transformation Office
- Contribute to the continuous refinement of how GT measures, communicates, and improves its operating model
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What You Bring
Experience & Background
- 10+ years of progressive experience in technology strategy, operations, or enterprise transformation
- Demonstrated ability to operate with senior leaders and influence without formal authority
- Experience supporting executive-level communications, board materials, or performance reporting
- Familiarity with product operating models, continuous improvement frameworks, or organizational design
- Experience supporting budget, investment prioritization, or portfolio management at the program or tower level
- Prior experience in a large, matrixed enterprise environment preferred
Transformation Office — Specific Experience
- Experience running enterprise operating cadences, such as QBRs and senior leadership forums
- Experience tracking multi-workstream transformation milestones and escalating issues with clear recommendations
- Experience planning enterprise communications and leader engagement events
Skills & Competencies
- Strategic thinker who can connect day-to-day operations to GT-wide goals
- Exceptional written and verbal communication — can translate complexity into clear, audience-appropriate language
- Strong analytical instincts — comfortable owning metrics, spotting patterns, and telling the story behind the data
- High tolerance for ambiguity; can hold structure and drive progress without waiting for perfect clarity
- Naturally connective — a GT professional who works across every tower
- Collaborative and low-ego; earns credibility through consistency and follow-through
Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor.
- If you’ve been in your current position for more than 18 months, supervisor approval is not required.
- If you’ve been in your current position for less than 18 months, verbal supervisor approval is required.
Hiring Manager- Heflin Jodie
Recruiter- Sapna Upadhyay
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Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
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About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.