About this role
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
As a Field Property Adjuster, you will investigate and evaluate homeowners property claims from start to finish. You will confirm the facts of loss, determine coverage, assess damages, and negotiate settlements within your assigned authority. In this role, you will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses. You will work closely with customers, contractors, and other partners to ensure claims are handled accurately and efficiently.
A key part of this position is delivering excellent customer service through clear, timely communication, keeping customers informed and supported throughout the claims process.
We're looking for an experienced Field Property Adjuster who lives within 20 miles of Austin, Texas, to serve customers throughout the greater Austin area. In this role, you'll manage property claims from start to finish, including conducting inspections, preparing estimates, reviewing supplements, handling contents claims, and assisting customers with additional living expense coverage when needed.
The ideal candidate is organized, customer-focused, and comfortable managing multiple claims in a fast-paced environment. Experience working both in the field and from a desk is preferred. Candidates should have experience using Xactimate and hold an active adjuster license, or be eligible to obtain a reciprocal license where required.
Key Responsibilities
Possesses a deep understanding of the content of all policy types written by the company
Possesses strong estimating fundamentals in order to create or audit estimates of damages on first party homeowner losses with complexity
Builds mastered relationships with both internal and external customers across multiple lines
Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices and makes decisions on best option
Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
Supervisory Responsibilities
This job does not have supervisory duties.
Sign On Bonus
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
Additional Qualifications/Responsibilities
Skills
Analytical Thinking, Customer Satisfaction, Negotiation, Organizing, Property Claims, Xactimate
Compensation
Base compensation offered for this role is:
Field Property Adjuster Cons I: $56,500.00 – 82,500.00/salary
Field Property Adjuster Cons II: $60,000.00 – 87,400.00/salary
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.