About this role
Job summary
To act as Personal Assistant to members of the Women and Children's Senior Leadership Team, liaising with various levels of personnel including operational staff, managers, matrons, clinical director and senior clinicians.
This post is a 12-month Fixed term/ secondment opportunity, covering Maternity Leave and provides administrative and organisational support to ensure the effective running of the Senior Leadership Team.
The post holder will be expected to work accurately under pressure, with the ability to manage and prioritise own workload. The role involves providing and receiving complex, sensitive or contentious information, requiring tact, diplomacy and persuasive skills.
Main duties of the job
o The role provides confidential administrative support to the senior nursing team in Women and Children's services. o It involves managing diaries, organising meetings, preparing papers and taking accurate minutes. o The post holder will keep office systems running smoothly, maintain personnel files and ensure training and appraisal records are up to date. o They will handle sensitive information with care, work independently in a busy environment and prioritise tasks as demands change. o The role also includes managing emails, documents and shared drives,supporting day-to-day office needs and using initiative to solve problemswhen required.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack
Person Specification
Essential Essential
Proven ability to provide secretarial services and administrative service on behalf of a manager Evidence of ability to achieve own work targets Evidence of the successful management of a number of projects Proven ability to take minutes on a regular basis. Evidence of ability to deal with confidential and occasionally complex and sensitive matters with diplomacy and expertise. Evidence of ability to manage own workload effectively. Evidence of ability to exercise own judgement and occasionally analyse situations in order to identify a way forward. Evidence of ability to make decisions. Knowledge of full range of secretarial policies and procedures. Evidence of standard keyboard skills Evidence of standard level use of IT packages such as Microsoft Office suite of products. Ability to travel across all Trust sites as required.
Desirable
NVQ3 in Business Administration or equivalent qualification or experience Previous NHS experience Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR.
Essential Essential
Evidence of ability to deal with confidential and occasionally complex and sensitive matters with diplomacy and expertise. Evidence of ability to manage own workload effectively. Evidence of ability to exercise own judgement and occasionally analyse situations in order to identify a way forward. Evidence of ability to make decisions. Knowledge of full range of secretarial policies and procedures. Evidence of standard keyboard skills Evidence of standard level use of IT packages such as Microsoft Office suite of products. Ability to travel across all Trust sites as required.
Desirable
Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR. Previous NHS experience NVQ3 in Business Administration or equivalent qualification or experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address The Princess Royal Hospital, Telford
Apley Castle
Telford
TF1 6TF
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)