About this role
Geistlich – Shaping the future together Are you passionate about improving international processes, driving projects and advancing digital solutions? Do you enjoy cross-functional collaboration and turning business needs into sustainable improvements? Then we look forward to meeting you!
- Your Responsibilities Order Management & Foreign Trade Operations Manage international customer orders from order entry to delivery and invoicing.
- Act as a key contact for international customers, distributors and internal stakeholders.
- Coordinate international shipments, transport bookings and trade documentation, ensuring customs compliance.
- Monitor order execution and resolve operational issues in collaboration with Sales, Logistics and Warehouse.
- Support daily Partner Services operations and ensure business continuity.
- Process Excellence & Digital Transformation Analyze, standardize and continuously improve Partner Services and foreign trade processes.
- Lead cross-functional improvement and transformation projects from concept to implementation.
- Drive the optimization and digitalization of SAP S/4HANA processes and automation initiatives.
- Develop KPIs, dashboards and process documentation to improve transparency and performance.
- Partner with the Head of Partner Services and relevant departments to translate business needs into sustainable solutions.
Your Profile
- Higher education in Business Administration, Supply Chain Management, Business Information Systems or a comparable field.
- Several years of experience in Process Management, Operational Excellence, Supply Chain or Customer Service Operations.
- Strong SAP knowledge, ideally SAP S/4HANA.
- Experience in project management and cross-functional collaboration.
- Strong analytical skills and a structured, solution-oriented mindset.
- High level of ownership, reliability and initiative.
Very good command of English. Knowledge of Lean Management, Continuous Improvement and international trade is an advantage.
What We Offer
A diverse role with opportunities to shape and improve processes. Exciting international projects across business functions. The opportunity to drive digitalization, automation and process excellence. An international working environment and a collaborative team. Ready for your next challenge? We look forward to receiving your application and shaping the future of our international processes together!