About this role
Company Description
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
- Job Posting External Job Duties Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
- Schedule and dispatch planned maintenance to ensure timely completion.
- Receive service requests from customers and coworkers.
- Enter information into the computer.
- Assist with paperwork and prepare reports.
- May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors.
Minimum Qualifications
- Less than 2 years related experience High school diploma or equivalent Preferred Qualifications Excellent phone skills Good communication, organizational, math and computer skills Experience with Microsoft Office Leadership skills, technical experience and knowledge a plus Ability to multitask Familiarity with the service territory.
Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
- No agency calls please.
Compensation and Benefits
- Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
- EOE Veterans/Disabilities