About this role
Job Description
POSITION GENERAL SUMMARY Overall responsibility for all network development activities, including network design, capacity, optimization, performance, and availability.
- Primarily responsible for providing top level technical support of the network infrastructure security perimeter.
- A solid understanding of available network operating systems, network devices, and networking protocols is essential.
- ESSENTIAL POSITION FUNCTIONS Support the perimeter security infrastructure, consisting of firewalls, proxy appliances, virtual private network, and datacenter network.
- Provides day to day support for network security and operations tasks, including assisting peers with issues and escalation related to Network matters.
- Responsible to ensure efficiency and effectiveness of the operations and maintenance functions to ensure the best possible levels of service quality and availability are maintained (SLA and SLO).
- Work under strict change control processes to ensure only authorized changes are made to devices.
- Analyze and translate requirements from standards, policies and guidelines from security perspective and support routine compliance activities.
- Ensures the implementation of the IT network design for efficient operation, appropriate growth, and needed levels of reliability and security.
- Facilitate device refresh of network security devices with a focus on capacity, manageability, and security of new and existing security infrastructure.
- Understand the business process, logical and physical descriptions, criticality of the subsystems and interrelation within the MAHB network ecosystem and resolve complex issues.
- Responsible for planning and conducting periodic maintenance, failover exercise, patch activities and vulnerability testing.
- Participate and provide technical support in network implementation projects wherever and whenever required. and lead remediation projects.
- Maintain confidentiality with regards to the information being processed, stored, or accessed by the network.
- Create and maintain technical documents, records, configurations, policies, procedures, and service records.
- Manage the inventory of network devices.
- Overall responsibility for services under Network Infrastructure & other duties as assigned by superior.
- Non-Technical: Strong business acumen, experienced in stakeholder management and good fault isolation/ identification skills and analytical skills.
- Key Challenges Manages customers and top management’s expectations.
- Manages beyond area of control that contributes to network performance.
- The individual must be experienced in large enterprise or service provider network architecture, analysis, and engineering implementation.
- Skills Advanced proficiency in configuring and managing L2/L3 architectures, with deep expertise in dynamic routing protocols including OSPF and BGP.
- Comprehensive understanding of the OSI Model, TCP/IP stack, and network management protocols such as SNMP.
- Strong grasp of end-to-end security, including IPsec VPN Tunnels, NAT/PAT, and hardware-based encryption.
- Proven experience in configurating and implementing in minimum one of the following security products: Fortigate, WatchGuard, Cisco and Sangfor.
- Advanced capability to diagnose multi-layered network issues, distinguishing between infrastructure bottlenecks and security device misconfigurations.
- Professional-level certifications are highly preferred, such as CCNP/CCNA, HCIA/HCIP (Datacom/Security), etc.
- Knowledge of, or certification in, ITIL Frameworks for change management and incident resolution.
- Education Bachelor's Degree preferably with specialization in Information Technology, Computer Science, Networking or equivalent Relevant Industries Bachelor's degree holder with a minimum CGPA 3.0 and a minimum of 2 years relevant experience in IT Services or Cybersecurity & Information Security.
- Additional Information Open for Malaysian citizens only.
- Please be reminded that only online applications will be entertained.
- Applications should reach us by 11 November 2026.
- Only the shortlisted candidates will be notified.