About this role
POSITION SUMMARY
Our Media Services team works closely with external clients: consulting, informing, and guiding them to achieve appropriate, cost-effective solutions for their recruitment advertising needs. We are now seeking an enthusiastic, detail-oriented Junior Media Account Executive to join our centralized team. If you are commercially minded, eager to learn, and ready to kickstart your career in recruitment media, we want to hear from you!
WHAT YOU'LL DO
What You Will Do
- Shared Pod & Queue Triage: Manage day-to-day incoming client requests within our centralized service queue, ensuring all inquiries are responded to in line with team Service Level Agreements (SLAs).
- Campaign & Media Order Execution: Process standardized media cost, accurately log campaign requirements, gather rate cards, and generate purchase orders via our procurement system.
- Client Engagement & Service: Serve as a responsive point of contact for transactional and ad-hoc client requests, offering the best solutions for their day-to-day recruitment needs.
- Senior Team Support: Assist Senior Account Managers with campaign reporting, proposal prep, and co-hosting Virtual Drop-In Sessions for mid-tier accounts.
- Media Partner Coordination: Work closely with job boards and media suppliers to confirm bookings, monitor campaign performance, and ensure campaigns deliver on deadline and on budget.
- Cross-Team Collaboration: Work with internal software sales and account management teams to process incoming leads and support overall team revenue goals.
- Team Player: Pitch in with non-media buying or operational tasks whenever needed to support the overall mission.
WHAT YOU'LL NEED
Who We're Looking For:
- Experience: 1+ years in recruitment advertising, ad agency account management, media sales support, or an internal transfer with strong operational system knowledge.
- Communication & Relationships: A natural communicator capable of building great client relationships and delivering clear, professional updates.
- Attention to Detail: Outstanding organizational skills with a commitment to 100% accuracy in booking entries, data handling, and billing records.
- Adaptability & Drive: Commercially minded, adaptable, and hungry to learn media strategy and campaign optimization under senior mentorship.
Key Performance Indicators (KPIs)
- SLA Response Times: 95%+ of client requests responded to within communicated service level agreements.
- 100% Accuracy: Error-free execution across media bookings, procurement setups, and client billing.
- Campaign Delivery: Ensuring assigned media buys and campaign setups are delivered on deadline and on budget.
- Development Milestones: Successful completion of 30-60-90 day onboarding objectives.