About this role
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Summarized Purpose
Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherance to contractual guidelines and country regulations.
Essential Functions
- Compiles data from multiple sources to generate payments to sites in
- accordance with procedural documents and site contracts.
- Ensures adherance to country-specific regulations which affect and impact ability
- to pay. Manages payment responsibilities and workflow to meet contracted
- timelines and project deliverables.
- Builds and manages relationships with study sites and interface, on occasion,
- with clients for payment-specific issues.
- Responds to study-related escalations and resolves payment-related findings.
- Escalates project risks appropriately.
- Trains study teams on site payment processes, including setting expecations
- around site payments' requirements and deliverables.
- May process investigator payments in middleware and financial system; manage
- refunds, credit notes, late payment fees, pre-payments or investigator meeting
- reimbursements.
- May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
Education and Experience
- Bachelor's degree preferred
- 2 to 4 Years of experience in Clinical Trial / Site Payment related experience is must required
Knowledge, Skills and Abilities
- Solid organizational skills and strong attention to detail
- Capable of handling multiple timeline sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or
- financial systems
- Capable of working independently and as a team member
- Sold communication skills, which includes English language (oral, written) and other languages would
- be an advantage (where applicable)
- Capable of extracting pertinent information from study documentation such as protocol, contracts,
- budgets, etc. and perform applicable data entry of said documents
- Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc.
- for all aspects of project implementation, execution, and closeout
- Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency