About this role
[What the role is]
School of Technology for Arts, Media and Design - Assistant Manager/Deputy Manager
[What you will be working on]
As Assistant Manager/Deputy Manager, you will
- 1. Manage academic administration processes for diploma programmes, including timetable planning, class scheduling, lecturer loading, academic records management and resource coordination.
- 2. Coordinate examination and assessment operations, including invigilator rostering, Board of Examiners (BOE) administration, records management and archiving of assessment documents.
- 3. Maintain academic administration databases, records and documentation to ensure accuracy and compliance with institutional requirements.
- 4. Maintain and manage School SharePoint sites and digital platforms related to academic administration and operational processes.
- 5. Support procurement activities, including Small Value Purchases (SVP), quotation sourcing, purchase documentation, and procurement records management in accordance with procurement guidelines.
- 6. Organise meetings, prepare reports, track action items and record meeting minutes.
- 7. Coordinate and support school-level events and activities, including planning, logistics coordination, stakeholder engagement and related administrative requirements.
- 8. Support process improvement, automation and digitalisation initiatives to enhance operational efficiency.
- 9. Be assigned additional duties/projects as assigned by your reporting officer.
[What we are looking for]
- 1. Preferably 3-5 years of relevant working experience in academic administration, programme administration, operations or a related field.
- 2. Strong organisational and administrative skills, with the ability to manage multiple workstreams and priorities concurrently.
- 3. Able to work independently while contributing effectively in a collaborative team environment, with a willingness to support shared responsibilities and cross-functional projects.
- 4. Possess strong communication and interpersonal skills, both written and verbal.
- 5. Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint, and familiar with SharePoint or other AI or digital collaboration platforms.
- 6. Meticulous and detail-oriented, particularly when handling academic records, scheduling matters and procurement documentation.
- 7. Able to work within tight timelines and manage competing priorities in a dynamic environment.
- 8. Strong analytical and problem-solving skills, with an aptitude for process improvement, digitalisation and continuous learning.
- 9. Experience in academic administration, timetabling, examinations administration or educational operations will be an advantage.
- 10. Familiarity with procurement processes, vendor management and Workday will be an added advantage.