About this role
What You Can Expect
Responsibilities
- Develop and execute the Air Freight business strategy in line with the company’s overall objectives.
- Drive revenue, volume, profitability, and market-share growth for the Air Freight business.
- Lead and manage the Air Freight team across relevant locations/functions.
- Develop strong relationships with key customers, airlines, overseas partners, and other stakeholders.
- Identify new business opportunities and drive customer acquisition and retention.
- Monitor market trends, competitor activities, pricing, and industry developments.
- Ensure effective coordination between Sales, Operations, and other internal functions.
- Drive operational efficiency, service quality, and customer satisfaction.
- Manage business budgets, costs, and profitability.
- Develop and monitor KPIs for the Air Freight business and take corrective actions where required.
- Ensure compliance with company policies, regulatory requirements, and industry standards.
- Coach, mentor, and develop the team to build a strong and high-performing organization.
What You Bring
Requirements
- 15+ years of relevant experience in managing Air Freight operations and teams.
- Strong expertise in both Air Export and Air Import.
- Proven track record of leading Air Freight business operations and teams at a senior management level.
- Strong commercial acumen with experience in business development and P&L management.
- Well-established network across customers, airlines, and key industry stakeholders.
- Excellent leadership, negotiation, communication, and stakeholder management skills.
- Demonstrated experience in driving business growth and leading large, high-performing teams.