About this role
Job summary
Are you organised, customer-focused, and interested in supporting recruitment within the NHS?
We are looking for a proactive and customer-focused Recruitment Assistant to join our team. In this role, you will help deliver a high-quality recruitment service, supporting teams to recruit the people they need to provide excellent patient care.
About the role
You will support the full recruitment process and act as a key point of contact for managers, applicants and colleagues. Your role will include:
Responding to recruitment enquiries and providing clear, helpful information Supporting the recruitment process from advertisement through to appointment Completing pre-employment checks (e.g. right to work, references and DBS) Preparing recruitment documents such as offer letters and contracts Keeping accurate records and updating recruitment systems Working closely with managers and candidates to ensure a smooth, timely process This is a busy and varied role, where organisation, attention to detail and a positive approach are essential.
We are looking for someone who is:
Organised, detail-oriented and able to manage competing priorities A clear communicator with a collaborative approach Passionate about delivering a high standard of customer service Comfortable working with IT systems and handling confidential information A team player who builds positive working relationships
Main duties of the job
You will need, as a minimum:
A good standard of English Language GCSE (or equivalent qualification) NVQ Level 3 in Administration or Customer Services, or equivalent experience Knowledge of Microsoft Office packages Working knowledge of recruitment procedures would be an advantage Experience of working in a busy, customer-focused office environment A high level of attention to detail A positive 'can do' approach As part of your supporting information, please structure your answer using the following headings:
Explain why you are interested in working in recruitment and what has attracted you to this role at UHDB (including your understanding of the recruitment function and what you would bring to the team) Tell us about a role where you worked in a busy office or customer-focused environment, including any experience of recruitment processes, handling confidential information and using IT systems Describe a time when you managed competing priorities and met deadlines, ensuring accuracy while resolving queries or issues Provide an example of how you communicated effectively with a range of people and worked collaboratively to deliver a customer-focused service Why join us?
Be part of a supportive and collaborative team Contribute to patient care by helping recruit the right people Access learning and development opportunities Work within a Trust that values staff voice, inclusion and wellbeing Closing Date: 3 June 2026Interview Date: 17 June 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job description Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Qualification Essential
GCSE (or equivalent) level English language NVQ Level 3 in Administration or Customer Services or equivalent experience
Experience and Knowledge Essential
Evidence of why you are interested in working in recruitment and what has attracted you to this role at UHDB Evidence of working in a busy office or customer-focused environment, including any experience of recruitment processes, handling confidential information, and using IT systems.
Desirable
Working knowledge of recruitment processes Basic understanding of employment law in recruitment
Skills & Abilities Essential
Evidence of demonstrating a time when you had to manage competing priorities and meet deadlines, ensuring accuracy while resolving queries or issues within a process Evidence of resolving queries and problem solving within a structured process
Communication & Customer Focus Essential
Evidence of how you have communicated effectively with a range of people and worked collaboratively to deliver a customer-focused service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)