About this role
Job summary
Are you looking for a job with a meaningful purpose, with the ability to have a positive impact on patient and relatives experience, within a friendly team? Then Look no further!
We are looking for a compassionate, caring and motivated individual to join our team at the Acute Medical Unit at Royal Preston Hospital.
AMU is a busy, fast paced department, with high patient turnover and where every day is different. This post is to cover a Monday - Friday day time position.
Want to know more about the role of a ward clerk, watch this video!https://www.youtube.com/@lancashireteachinghospital9812/videos
Main duties of the job
Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.
Organising incoming and outgoing post, referring enquires to appropriate person if necessary.
Booking patient transport
You will take the lead in ordering any items for the department, maintaining stock
Management of results and information flow.
booking in patients and discharging timely and efficiently
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Job description Job responsibilities
You areexpected to:
Support the aims and vision of the Trust
Act with honesty and integrity at all times
Be a positive ambassador for the Trust
Demonstrate high standards of personal conduct
set an example and encourage openness and honesty (particularly in reporting incidents and near misses) and will actively foster a culture of learning and improvement
Value and respect colleagues, other members of staff and patients
Work with others to develop and improve our services
Uphold the Trusts commitment to equality and diversity
Take personal responsibility for their words, deed and actions and the quality of the service they deliver
Person Specification
Qualifications & Education Essential
Educated to GCSE level Computer literate
Knowledge & Experience Essential
Efficient in the use of Microsoft Word for Windows Significant previous admin experience Experience of Excel, power Point, email and internet
Desirable
Experience of staff supervision Previous NHS experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lancashire Teaching Hospitals NHS Foundation Trust
Address Acute Medical Unit
Royal Preston Hospital
Preston
PR29HT
United Kingdom
Employer's website https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)