About this role
Job summary
An exciting opportunity has arisen to join the Medicine Division at the University Hospitals of Derby and Burton NHS Foundation Trust. We are seeking to recruit a highly motivated, enthusiastic Service Manager for our Endoscopy Department. The role will provide operational support to our three fast paced, dynamic Endoscopy Units based at the Royal Derby Hospital, Queens Hospital Burton and Sir Robert Peel, Tamworth.
The successful candidate will be expected to build close working relationships with our clinicians and administrative teams, requiring excellent communication skills and a proactive approach to service improvement.
Main duties of the job
Monitoring national performance targets, such as waiting times and cancer pathway standards, and implementing action plans. Line managing administrative or clinical teams, including recruitment, training, appraisal, and developing a supportive environment. Ensuring service compliance with JAG (Joint Advisory Group) standards, including clinical audits, incident reporting, and patient experience reviews. Reviewing capacity, demand, and patient feedback to identify areas for service improvement and development. Closing date of applications: 26 May 2026
Interview date: 9 June 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job description Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Essential Essential
Substantial experience within the Healthcare sector at senior manager level Educated to degree level (or equivalent knowledge gained through experience) with management experience, preferably in an operational environment.
Desirable
Experience of managing day-to-day operations in an endoscopy unit Experience of capacity planning to manage waiting times. Experience working in an acute hospital and/or cancer services
Knowledge Essential
Ability to motivate staff to deliver challenging targets
Experience Essential
Experience of managing Key Performance Indicators and targets in a healthcare setting
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)