About this role
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Make accuracy count where it matters most. In this role, you will help ensure investment funds are valued correctly and transparently, supporting regulatory expectations and client confidence. You will work across operations and service partners to investigate differences and strengthen controls. If you thrive in detail-oriented work with clear deadlines and measurable outcomes, this role offers meaningful impact.
Job summary
As a Fund Servicing Manager within the Securities Services Operations team, you will ensure timely, accurate Net Asset Value (NAV) reconciliation and support the delivery of fund accounting information and security static data to fund managers and relevant stakeholders. You will investigate valuation differences, coordinate resolutions with internal teams and service partners, and help maintain strong data quality and controls. You will contribute to consistent, compliant operating practices supporting investment fund unit holders and applicable regulators.
Job responsibilities
- Perform end-to-end NAV reconciliation on a daily (public mutual funds only), weekly, and monthly basis using approved internal systems and data sources.
- Reconcile fund accounting data received from fund managers against internal accounting records, including valued asset holdings, derivatives, FX forwards, cash, interest and tax accruals, payables, and receivables.
- Produce reconciliation report packages using approved tools and procedures.
- Investigate material NAV breaks, partner with internal teams and external service providers as needed, and drive timely resolution of discrepancies.
- Execute quality checks to support accurate fund accounting and custody data and to maintain effective operational controls.
- Maintain security static data to ensure correct asset identifiers (e.g., ISIN, WKN) are captured and updated when required.
- Provide expense accrual information to the applicable service provider or processing team when required by the client or fund manager.
- Manage inquiries from fund managers, service partners, and internal stakeholders, ensuring clear documentation and appropriate escalation when needed.
Required qualifications, capabilities and skills
- Bachelor’s degree in Finance, Accounting, Economics, or equivalent professional qualification (e.g., Chartered Accountant)
- Minimum of 10 years of experience in pension funds and/or investment funds operations, including fund accounting
- Proven knowledge of fund accounting principles and reconciliation processes
- Demonstrated understanding of securities lifecycle concepts, including dividends, principal and interest, corporate actions, and trading activity
- Strong analytical and problem-solving skills, including root-cause analysis and control-minded remediation
- Experience managing multiple priorities in a fast-paced environment while meeting tight deadlines
- Ability to organize work effectively, prioritize tasks, and maintain accurate documentation
- Demonstrated relationship management skills and ability to collaborate across teams to deliver outcomes
- Strong attention to detail, including the ability to identify, escalate, and track issues through to resolution
Preferred qualifications, capabilities and skills
- Strong written and verbal communication skills, including the ability to present clear, structured updates to stakeholders
- Experience leading through influence and supporting change implementation across teams
- Demonstrated collaboration skills in cross-functional, multi-stakeholder environments
- Experience identifying opportunities for automation and AI-enabled process improvements within operational workflows, including participating in evaluation, implementation, or governance of such solutions