Pharmacist Manager - Rookery Lane Pharmacy @ Lincolnshire Co-op

Job summary

What if your next pharmacy role gave you the opportunity to lead a team, make a genuine difference to your community and develop your career with a pharmacy group that puts people at the heart of everything it does?

At Lincolnshire Co-op, we believe community pharmacy is about much more than dispensing prescriptions.

Our pharmacies are at the heart of local communities, providing expert clinical care, accessible health services and trusted advice to the people we serve.

As a Pharmacist Manager, you'll play a key role in delivering outstanding patient care, leading and developing your team, and ensuring your pharmacy continues to provide a safe, professional and welcoming service.

Main duties of the job

What will you be doing?

As a Pharmacist Manager, you'll combine your clinical expertise with strong leadership and commercial awareness to make sure your pharmacy delivers for both its patients and its colleagues.

In this role, you will

• Lead, support and develop your pharmacy team, creating a positive environment where colleagues can grow and perform at their best.
• Deliver safe, high-quality clinical care, including prescriptions, medicines and pharmacy services.
• Build trusted relationships with patients, members, healthcare professionals and the wider community.
• Deliver NHS and locally commissioned services, helping people access the care they need.
• Maintain high standards of patient safety, clinical governance and regulatory compliance.
• Oversee daily pharmacy operations, including stock, controlled drugs, record keeping and processes.
• Work with local healthcare professionals and community partners to improve patient outcomes.
• Create an exceptional customer experience through professional expertise, care and compassion.
• Balance excellent patient care with the commercial performance of your pharmacy.
• Identify opportunities to improve services, processes and experiences for patients and colleagues.

You won't be doing this alone. You'll be supported by a wider network of pharmacy professionals, managers and specialist teams who are passionate about community healthcare and developing our colleagues.

About us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. Were proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, were a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.

Job description

Job responsibilities

• Dispensing medications accurately and counselling patients on the correct usage of their prescribed medicines to maximise their benefits.
• Communicating effectively with doctors regarding prescriptions, suggesting changes or alternative treatments when appropriate.
• Advising on effective over-the-counter treatments for various conditions, ensuring patients have access to the most suitable options.
• Assisting patients in managing long-term conditions by providing guidance on medication adherence and lifestyle modifications.
• Providing information about potential side effects and answering any questions patients may have about their medications.
• Delivering a range of health-screening services, including blood pressure monitoring, diabetes screening and vaccine administration, such as flu vaccines.
• Promoting wellness by educating patients on preventive health measures and offering advice to support their overall wellbeing.
• Maintaining accurate records, tracking inventory levels and managing the Electronic Prescription Service tracker for efficient processing of claims.
• Overseeing the correct use of electronic tools to ensure smooth operations, timely claims processing and compliance with regulations.
• Maintaining up-to-date registration and staying informed on new pharmacy legislation and guidelines.
• Ensuring all activities comply with legal and professional standards, including secure storage and inventory control of controlled drugs.
• Reviewing labels, doses and preparation methods to guarantee safety and legal compliance in every aspect of dispensing.
• Organising team schedules, managing planning for annual leave and co-ordinating the workflow of pharmacy technicians.
• Leading the pharmacy team in maintaining high operational standards, ensuring everyone understands daily tasks and adheres to best practices.
• Motivating the team to excel by delivering outstanding customer service, alongside promoting the Societys membership programme by educating patients on membership benefits.
• Serving as a knowledgeable resource for healthcare professionals, providing pharmacological information and recommendations as needed.
• Counselling healthcare providers on drug therapies, therapeutic alternatives, and the potential side effects of various treatments to support patient safety and effective care.
• Demonstrating a commitment to continuous learning and staying informed of new industry developments to enhance service offerings.
• Ensuring patient and colleague confidentiality is maintained at all times by following Society procedures.

Person Specification

Qualifications

Essential

• Educated to degree level in a relevant qualification and registered with the GPHC and eligible to work in the UK.

Experience

Essential

• Excellent communication skills with a willingness to embrace new challenges and an ability to listen and engage effectively.
• A caring and empathetic approach to customer queries and concerns with an appreciation for sensitivity and confidentiality.
• Good literacy and numeracy skills
• Excellent communication skills, demonstrating high levels of professionalism at all times.
• A methodical and accurate approach to practical tasks.
• A proactive, enthusiastic and confident nature and work with the team to contribute to the continued success of our Society.

Desirable

• Knowledge of Lincolnshire Coop, demonstrating values that would support our purpose and approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lincolnshire Co-op

Address

Rookery Lane Pharmacy

226 Rookery Lane

Boutham Park

Lincoln

Lincolnshire

LN6 7PH

United Kingdom

Employer's website

https://www.lincolnshire.coop/ (Opens in a new tab)