About this role
Job summary
Are you an organised, detail-oriented professional with a passion for supporting others? We are looking for aPeople Administrator to join our busy People Directorate team.
In this role, you will act as the first point of contact for our employees, providing professional, routine HR advice and seamless administrative support to ensure the smooth, efficient running of our department.
This post may close early due to high volume of applications
Main duties of the job
What You Will Do
The First Point of Contact: Respond to routine queries via telephone, email, or in person regarding annual leave, special leave, maternity leave, sickness, and retirement.
Case & Meeting Support: Assist the Workforce team by preparing case files, securely printing and distributing case packs, arranging meetings, and taking accurate notes at hearings and sickness/disciplinary meetings.
System Access: Provide crucial administration support for unlocking employee smartcards and facilitating clinical system access.
General Administration: Handle day-to-day office duties including photocopying, filing, processing post, making room bookings, and creating basic reports and presentations.
Main duties of the job
Who We Are Looking For:
A strong communicator with a professional, polite, and collaborative approach to customer service.
Highly organised with excellent record-keeping skills and a strict understanding of information governance.
Tech-savvy with a solid working knowledge of Microsoft Office products. Someone who can accurately balance routine daily administration while supporting wider People Directorate projects.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge
Essential
- Excellent organisational skills.
Knowledge
Essential
- Good Written & Verbal Communication skills.
- Excellent customer service skills.
- Understanding of confidentiality and information governance.
- Standard HR procedures/ principles.
Experience
Essential
- Working as part of a team.
- Working with computers.
- Working within an office environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospital of North Tees
Stockton
TS19 8PE
United Kingdom
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)