About this role
Job summary
Applicants are invited to apply for a part time ward clerk post on Ward 8 at James Cook University Hospital.
We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, havegood organisational skills and the ability to work usingtheir own initiative.
Main duties of the job
We require a friendly and approachable person with a professional manner, who able to work well under pressure. Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role.
Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.
The successful candidate must be able to prioritise their workload to fit around the busy ward environment. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Qualifications & Training
Essential
- GCSE's A-C (Maths & English) or equivalent qualification or experience
- NVQ 2 in Business Administration or equivalent experience
Experience
Essential
- Previous experience of working in a clerical environment
Desirable
- Experience within the NHS
Personal Attributes
Essential
- Ability to work well within a team.
- Flexible to meet the needs of the service.
- Demonstrates a caring attitude to patients and colleagues.
- Places the patient at the centre of all they do.
- Receptive to the change process.
- Values the ideas and opinions of others.
- Uses own initiative.
Knowledge and Skills
Essential
- Well-developed interpersonal skills
- Ability to communicate effectively and efficiently
- Well-developed computer skills
Desirable
- Working towards advanced computer skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)