About this role
Job summary
We are seeking a Transformation Service Manager to join our Directorate Management Team and play a key role in delivering high-quality, patient-focused care.
This is an exciting opportunity for someone with strong organisational, communication and project management skills to lead service improvement, support operational delivery, and drive forward key transformation priorities within a fast-paced clinical environment.
About the Role
Working closely with the Clinical Director, Directorate Manager, Deputy Directorate Manager and Matrons, you will provide visible leadership and take responsibility for ensuring high-quality operational performance across designated clinical service areas. You will support day-to-day service delivery while also leading critical workstreams that improve access, efficiency and patient experience.
Main duties of the job
We are looking for an adaptable and proactive manager who thrives in a complex environment and can confidently navigate competing priorities. You will need to be able to communicate highly complex and sensitive information, influence change across professional boundaries, and foster collaborative working with clinical and non-clinical teams.
You will be resilient under pressure, able to manage emerging operational challenges, and committed to promoting a positive culture aligned with the Trust's values. Strong project management skills, excellent judgement, and the ability to lead, motivate and develop staff are essential.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description
Job responsibilities
- Provide operational leadership and ensure safe, effective daytoday running of designated services.
- Lead transformation and improvement projects across the Directorate.
- Support performance delivery, including RTT, Diagnostics and Cancer targets.
- Contribute to emergency care pathways within relevant specialties.
- Maintain oversight of budgets and support financial planning and costimprovement initiatives.
- Develop business cases and service development proposals.
- Provide line management, appraisals and staff development.
- Represent the Directorate at internal and external meetings, deputising for senior managers when required.
Person Specification
Educational
Essential
- Experience of working in a managerial role in the NHS
- Evidence of continued professional development
Desirable
- Management qualification Degree or equivalent management experience.
Experience
Essential
- Experience providing line management support to a variety of staff
- Experience working closely with a varied multi-disciplinary team.
Desirable
- Project Management
- Budget Management
- Implementation of HR process's and policy.
- Operational Management experience
- Experience in the acute sector
Skills, Knowledge and Abilities
Essential
- Knowledge of national NHS policy, standards and performance metrics
- Excellent interpersonal and communication skills.
- Able to manage multiple tasks and prioritise as appropriate.
- Expert use of IT resources and Microsoft Office
- Able to work pro-actively and co-operatively with senior management and clinical staff.
Desirable
- Experience of using EPR
Aptitude and Character
Essential
- Well organised Careful attention to detail Able to demonstrate resilience in a busy and dynamic environment. Positive and motivated Patient centred
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
John Radcliffe Hospital
Headley way
Oxford
OX3 9DU
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)