About this role
Job summary
Applications are invited for an enthusiastic person who is patient and customer focused, to join our Radiology team at Salford Royal Hospital as an Allocation Clerk/Receptionist.
You will be required to provide clerical support within a very busy department, and you must be hard working and flexible. This post is varied, and we therefore seek a self-motivated person with good communication, organisational and interpersonal skills.
You will be committed to providing a high-quality service and understand fully the Trust Values when always dealing with the public and staff. In return we offer excellent opportunities for personal and professional development. The Trust is committed to 7 day working which may be incorporated into this post.
Main duties of the job
- To use and access CRIS (Computerised Radiology Information System) to allocate examinations to Radiologists, Reporting Radiographers and outsourcing providers
- Check weekly that allocated examinations have been reported
- Check vetting has been completed for all pools
- Ensure Radiological examinations are in the correct reporting pool
- Keep reporting backlog down to 2 weeks where possible
- To perform reception duties as and when required
- Deal with enquiries regarding allocated examinations
- To escalate the urgency of reporting when required
- Deal with enquires of a sensitive nature
- Attend Departmental meetings as and when required
- To communication effectively and empathetically with patients and relatives
- Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility.
The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.ukWe reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
Person Specification
Qualifications & Training
Essential
- NVQ2 Clerical or equivalent experience
Desirable
- ECDL
Knowledge, Skills & Experience
Essential
- Knowledge of CRIS, PAS and EPR
- Ability to prioritise own workload and work to tight deadlines
- Ability to deal effectively with confrontational/challenging situations
- Ability to transfer information accurately
- Experience working in an office environment
- Previous clerical experience
Desirable
- Experience of working with the Public preferably working in a hospital environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Salford Royal Hospital
Stott Lane
Salford
Greater Manchester
M6 8HD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)