About this role
Job summary
1 X 37.5 hour Post available at North Manchester General
A new and exciting opportunity has arisen for a motivated individuals to join The CURE (Tobacco Dependency)Navigator team.
We are looking for an enthusiastic person to join our friendly team to provide an efficient administrative service to a fantastic multi-disciplinary team. You must have good attention to detail together with the ability to prioritise your own work to meet deadlines. And you will have good interpersonal skills liaising with medical and nursing staff as well as other colleagues across the Heart and Lung Division.
You will play an essential role within the team, helping to maintain and when necessary, improve good working practices.
You will be willing to adapt to change and learn new skills, having a good knowledge of general office procedures, together with organisational and communications skills, delivering high quality administration services and customer care.
We actively encourage personal development and access to training and as a result your own structured personal development plan will support your future development.
Informal discussions prior to applying are welcomed and encouraged.
Main duties of the job
Duties and Responsibilities
Sorting and distribution of incoming mail both electronic and paper form
Routine processing of letters
Ensuring urgent matters are brought to the attention of the appropriate person in a timely fashion reporting any problems or issues to senior staff and seeking clarification if unsure of procedure/s.
Hive Referrals for CURE team for inpatients and outpatient clinics.
Maintaining and facilitating own telephone follow up clinics
Responsible for the timely processing of referrals
Arranging urgent appointments
Demonstrate office procedures to new staff.
The post-holder would be expected to commit to on the job learning, where necessary, i.e. IT systems
Liaising with GP's regarding patients outcomes.
Arranging meetings and diary management, this may include junior medical staff
Facilitating and supporting Cure Specialist Nurses with follow up Clinics
About us
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.
Job description Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.
Explore Inside MFT Your Candidate Place
To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.
To access Inside MFT Your Candidate Place', simply click on the relevant PDF document under the Documents to download sectionand once opened, you can either scan or click on the QR code.
Closing vacancy listings early
We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.
Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Person Specification
Qualifications Essential
GCSE or equivalent in at least Maths and English at Grade C or above
Desirable
Evidence of further study up to and including degree level or equivalent experience
Experience Essential
Extensive Microsoft Office Experience Substantial experience of working with an Acute Healthcare setting in and administrative role/HCA role
Desirable
Experience of working with patients and their relatives
Skills Essential
Exceptional communication, organisational skills, and administrative skills Ability to work on own initiative and as a member of a team. Ability to work to deadlines
Desirable
Ability to use Trust IT systems across all sites
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Manchester University NHS Foundation Trust
Address North Manchester General Hospital
Delaunay's Road
Manchester
M8 5RB
United Kingdom
Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)