About this role
Job summary Package Description: As a Community Healthcare Assistant, you will be part of our valued team within our Surrey Child and Family Health Services, with access to: Starting salary from £26,712 (FTE) with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing li
Main duties of the job We are seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and their families across homes, schools, early years settings, clinics, and the wider community. The role involves assisting in the delivery of universal, targeted, and specialist services, providing high-quality, evidence-based care to improve health outcomes. Working under the supervision of qualified professionals, the post holder will carry out assigned tasks and may adapt care packages based on individual progress and needs. Our Healthy Family Team supports our Surrey Children and Family Health service and you will be based at one of our Office Hubs across Surrey with the opportunity for hybrid working. HCRG Care Group is a flexible-first employer, whilst you will have an office base, our teams are agile and work in flexible/hybrid arrangements.
About us HCRG Care Group is dedicated to delivering high-quality healthcare services, focusing on community and family health services in Surrey. Their vision emphasizes transforming health and care, aiming to change lives with at least £100,000 of ring-fenced innovation funding each year to back up innovative ideas. Committed to flexibility and support, HCRG Care Group offers a comprehensive benefits package, including free refreshments at base locations, access to discounts and vouchers through My Reward Hub, and the ability to access wages as they are earned. The group also prioritizes mental and physical wellbeing, offering various online and face-to-face resources, and promoting continuous professional development through The Learning Enterprise, its learning and development team rated 'Outstanding'. HCRG Care Group maintains an open and just culture, encouraging staff to contribute ideas and work flexibly in various settings.
Job description Job responsibilities Package Description:
As a Community Healthcare Assistant, you will be part of our valued team within our Surrey Child and Family Health Services, with access to:
Starting salary from £26,712 (FTE) with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year.
We are seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and their families across homes, schools, early years settings, clinics, and the wider community.
The role involves assisting in the delivery of universal, targeted, and specialist services, providing high-quality, evidence-based care to improve health outcomes.Working under the supervision of qualified professionals, the post holder will carry out assigned tasks and may adapt care packages based on individual progress and needs.
Base
Our Healthy Family Team supports our Surrey Children and Family Health service and you will be based at one of our Office Hubs across Surrey with the opportunity for hybrid working.
HCRG Care Group is a flexible-first employer, whilst you will have an office base, our teams are agile and work in flexible/hybrid arrangements.
Main Responsibilities Deliver care and support to children, young people, and families across homes, schools, early years settings, clinics, and community venues, under the supervision of qualified professionals.
Assist with assessment, review, and progress monitoring using structured tools and feedback to qualified staff.
Support universal, targeted, and specialist programmes, including the Healthy Child Programme, health promotion initiatives, and group interventions.
Run, coordinate, and support training, workshops, and group sessions for children, families, and professionals.
Build and maintain effective relationships with families, schools, and multidisciplinary teams; provide guidance and support as needed.
Maintain accurate, contemporaneous records and documentation in line with organisational and national standards; support administrative tasks.
Follow safeguarding procedures, identify risks, escalate concerns, and participate in safeguarding supervision.
Use clinical reasoning to implement interventions, make referrals, and adapt care packages to individual needs and outcomes.
Ensure safe use, storage, and transportation of equipment and resources; contribute to service audits, quality improvement, and policy development.
Participate in professional development, supervision, appraisal, and training of students, junior staff, and new team members.
Work flexibly across services and settings, manage own caseload, and adhere to organisational policies, procedures, and lone working guidelines.
Ideal CandidateEssential
Good general education (minimum 4 GCSEs including Maths and English) or equivalent.
NVQ Level 4, CACHE Level 3, BTEC in Child Care, or at least 2 years relevant experience with children.
Experience working in a team and with multi-agency partners.
Understanding of confidentiality, safeguarding, and information governance.
Strong organisational, time management, IT, and communication skills.
Ability to work independently within guidelines and respond appropriately to children and families in challenging situations.
Ability to assess, analyse, and manage risk.
Willingness to learn, undertake training, and adapt to changing practices.
Desirable
Diploma or Degree in Health and Social Care.
Associate Practitioner qualification.
Experience in NHS, early years, or community settings.
Experience working in a multi-agency team.
Other requirements: the successful applicant will need to be a car driver and access to car insured for work purposes.
Please see attached Job Description for full Personal Specification.
Person Specification
Qualifications Essential
Good general education (minimum 4 GCSEs including Maths and English) or equivalent. NVQ Level 4, CACHE Level 3, BTEC in Child Care, or at least 2 years relevant experience with children. Experience working in a team and with multi-agency partners. Understanding of confidentiality, safeguarding, and information governance. Strong organisational, time management, IT, and communication skills. Ability to work independently within guidelines and respond appropriately to children and families in challenging situations. Ability to assess, analyse, and manage risk. Willingness to learn, undertake training, and adapt to changing practices. Desirable qualifications include a Diploma or Degree in Health and Social Care, Associate Practitioner qualification, and experience in NHS, early years, or community settings.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name HCRG Care Group
Address HCRG Care Group
Waverley
GU3 1LR
United Kingdom
Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)