About this role
Member Experience Specialist | Hybrid | Charleston, SCReady to join a company where exceptional service is rewarded with real career growth? This opportunity is ideal for professionals who enjoy helping people, solving problems, and building relationships. You'll join an organization known for investing in its employees through training, mentorship, and well-defined advancement opportunities into leadership and specialized business functions. Compensation & Schedule
- $53,000 annual salary + overtime eligibility
- Hybrid schedule: 3 days onsite, 2 days remote
- Comprehensive paid training and onboarding program
- Consistent schedule of 9:00 AM - 6:00 PM
- Occasional Saturdays required (up to 8-12 annually depending on assignment)
Why This Opportunity Gets Attention
- Employees are regularly promoted into leadership, operations, training, and other growth-focused roles
- Extensive coaching, mentorship, and professional development resources
- Opportunity to build a long-term career with a stable and growing organization
- Excellent benefits package including 401(k) match, tuition reimbursement, student loan assistance, healthcare coverage, and paid parental leave
- People-first culture that values performance, development, and employee success
What You'll Do
- Serve as a trusted resource for members seeking guidance and support
- Deliver exceptional service through phone-based customer interactions
- Resolve questions and concerns with professionalism and empathy
- Manage multiple systems while accurately documenting member interactions
- Create positive experiences that strengthen customer relationships and loyalty
Ideal BackgroundsCandidates from hospitality, restaurants, retail, banking, healthcare administration, education, call centers, customer support, or other service-focused environments are encouraged to apply. If you've built strong relationships with customers and enjoy helping people, your experience can translate well into this career opportunity.No insurance experience required. Paid training is provided, and the organization is committed to helping employees develop the skills needed to succeed and grow.If you're looking for a stable company, meaningful work, and a career path with genuine advancement potential, apply today.
Location: Charleston, SCCompensation: $53,000 annually + overtime eligibilitySchedule: Hybrid (3 days onsite / 2 days remote) | 9:00 AM - 6:00 PM | Occasional Saturdays required#eastpriority26Job Type & LocationThis is a Permanent position based out of Charleston, SC.
Pay and BenefitsThe pay range for this position is $53000.00 - $53000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Retirement & Savings
401k match
Student loan repayment assistance
Life and disability insurance
Financial wellness education programs and tools
Health & Wellness
Comprehensive medical, dental and vision coverage
Wellness program
24/7 Telemedicine
Health Savings & Flexible Spending Accounts
Second opinion provider
Passions & work/life balance
Flexible PTO
Membership for Headspace mindfulness and meditation
Tuition and passion course reimbursement
Family planning
Fully paid parental leave
Fertility benefits & support
Adoption assistance
Nursing mother support
Child care and tutoring benefits
Job Type & LocationThis is a Permanent position based out of Charleston, SC.
Application DeadlineThis position is anticipated to close on Nov 13, 2026.
Workplace TypeThis is a hybrid position in Charleston,SC.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.