About this role
Job Requirements
Then join our team as a Laboratory Diagnostics Applications Trainee in Concepción!
Your mission and responsibilities
Support the In Vitro Diagnostics Division, with extensive clinical experience and a profile focused on resolving highly complex quality control issues.
Experience with automated platforms of medium and high complexity.
Strong analytical skills for problem-solving, ability to work under pressure, excellent assertive communication skills, and outstanding interpersonal skills.
Provide in-person and virtual training and support to clients to ensure proper implementation and effective use of the technology by users.
Support the improvement of workflows and expansion of clients' clinical capabilities according to their needs and the available portfolio.
Support the sales and marketing department in the planning, implementation, and launch of new technologies and clinical trials.
Conduct preventive and corrective follow-up visits with a high capacity for resolution, from case opening to closure, in accordance with established escalation processes and support tools.
Ensure a high level of customer satisfaction in all activities performed.
Support clients in implementing strategies focused on meeting international and local quality standards.
Provide clinical and scientific support, with activities in different areas of specialization, according to the client's needs.
Your attributes and skills
Recent graduate as a Medical Technologist specializing in laboratory work.
1 year of experience working in a laboratory with automated platforms of medium and high complexity and/or in similar companies in the sector.
Knowledge of analytical quality, ideally with quality control studies and experience in scientific consulting. (Desirable)
Critical
Competencies
Customer focus, service attitude, assertive communication, collaboration and influence, intercultural sensitivity. Autonomy and a learning orientation.
Ability to travel within and outside the country.
Intermediate level of English.
Availability to travel >30%.
Driver's license (desirable). Residence in Concepción.