Manager, Talent Management & Acquisition @ DHL Group

Lead the Talent Management and Talent Acquisition agenda for DHL Express Peru, ensuring the attraction, selection, development and management of the talent required to support current and future business priorities.

The position acts as a strategic business partner and country functional point of reference, advising leaders on talent, succession, development, internal mobility and selection decisions, while transforming data and insights into actions that strengthen organizational capabilities, talent pipelines, and the candidate and employee experience.

Key Responsibilities

Talent Acquisition

• Lead end-to-end recruitment and selection processes, ensuring quality, agility and compliance with Global and Regional guidelines.
• Partner with leaders to define role profiles, attraction strategies, candidate assessment and selection approaches.
• Develop sourcing strategies for critical and hard-to-fill positions, strengthening internal and external talent pipelines.
• Manage recruitment processes through ATS and available sourcing channels.
• Analyze key metrics such as Time to Fill, Quality of Hire, vacancy progress and Candidate Experience, translating insights into improvement actions.
• Drive Employer Branding and Employee Value Proposition initiatives.
• Ensure an effective onboarding experience and promote objective, inclusive and consistent recruitment practices.

Talent Management & Development

• Lead Talent Reviews, Performance & Potential Assessments, Succession Planning and Development Plans.
• Manage Mid-Year and Year-End Performance cycles, including the preparation, facilitation and consolidation of LEADS sessions.
• Identify capability gaps, succession risks and development priorities, providing actionable recommendations to HR and business leaders.
• Advise and constructively challenge leaders on talent, development, engagement, retention and internal mobility decisions.
• Strengthen internal talent development and build talent pools aligned with current and future business needs.
• Lead the learning agenda and CIS program, as well as the implementation of development tools including Busuu, 360° assessments, ADEPT and mentoring.
• Lead talent-related projects, continuous improvement and transformation initiatives.
• Ensure accurate, reliable and confidential talent data and reporting.

3) Role Impact & Scope

• Country-wide scope for DHL Express Peru, with functional accountability for Talent Management and Talent Acquisition.
• Acts as a key advisor to Human Resources, Hiring Managers, Senior Managers, Directors and functional leaders.
• Influences key decisions related to attraction, selection, performance, potential, succession, development and internal mobility.
• Contributes to strengthening talent pipelines, organizational capabilities and sustainable business performance.
• Partners with Regional and Global Talent Management, Talent Acquisition and Learning & Development teams, as well as external providers.
• This is a functional leadership role with no direct reports, delivering impact through professional expertise, stakeholder influence, data-driven recommendations and cross-functional collaboration.

Role Requirements

• University degree in Psychology, Business Administration, Human Resources or a related field.
• Minimum 5 years of professional experience in Talent Acquisition, recruitment and selection, Organizational Development, Talent Management or related Human Resources functions.
• Experience managing end-to-end recruitment processes across multiple vacancies and diverse stakeholders.
• Experience implementing performance, development, succession and talent management processes.
• Demonstrated experience working with business leaders and stakeholders at different organizational levels.
• Strong ability to advise, influence and create alignment without direct reporting authority.
• Ability to manage multiple priorities, projects and initiatives simultaneously.

Technical Knowledge & Competencies

• Talent Acquisition & Sourcing: end-to-end recruitment, sourcing strategies and critical-role recruitment.
• Assessment & Selection: competency-based interviewing, candidate assessment and selection methodologies.
• Talent Management: Talent Reviews, Performance & Potential Assessments, Succession Planning and Development Planning.
• Learning & Development: capability-gap identification and implementation of development solutions.
• Talent Analytics: ability to analyze and interpret Talent Acquisition and Talent Management KPIs and translate insights into actionable recommendations.
• HR Systems & Digital Tools: experience with ATS and digital HR platforms; knowledge of Avature is an advantage.
• Microsoft Office: strong proficiency in tools for data analysis and executive presentations.
• Project & Stakeholder Management: ability to lead cross-functional initiatives and effectively manage stakeholders at different levels.
• Strong analytical thinking, results orientation, continuous improvement mindset and data-driven decision-making.

Languages

• Spanish: Native/Advanced proficiency.
• English: Intermediate-Advanced proficiency, with the ability to effectively interact with Regional and Global stakeholders.

CONNECTING PEOPLE, IMPROVING LIVES

DHL is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We ensure that individuals with disabilities receive reasonable accommodations to participate in the application or interview process, perform the essential functions of the position, and access equitable employment benefits and conditions. Please contact us if you would like to request a reasonable accommodation.