About this role
Job summary
Our Estates & Facilities Directorate plays a vital role in supporting the delivery of safe, high-quality care across Torbay and South Devon. With around 600 staff working across all Trust sites, our teams ensure that every clinical service has the safe, efficient and well-managed environments it needs to thrive.
As our Business Administrator, you will provide high-quality administrative, secretarial and office-management support to the EFM Director and Senior Leadership Team. You'll be a key point of coordination within a busy, fast-paced directorate -- helping us stay organised, compliant and responsive. This is an excellent opportunity for someone who is proactive, highly organised and passionate about supporting others to deliver outstanding services.
If you enjoy variety, take pride in accuracy, and can confidently manage competing priorities, we would love to hear from you.
Main duties of the job
Directorate Office Management -- Responsible for the smooth running of the EFM Director's office, ensuring efficient organisation, communication and workflow.
Executive Support -- Provide comprehensive secretarial and administrative support to the EFM Director and Senior Leadership Team, including diary management, meeting coordination and preparation of documentation.
First Point of Contact -- Act as the initial contact for internal and external enquiries, handling messages and queries confidently, sensitively and professionally.
Governance & Coordination -- Support key governance processes, assist with the preparation of reports, and ensure timely follow-up of actions.
Team Support -- Work collaboratively with other EFM Business Administrators, providing cover and support when required.
Stakeholder Liaison -- Build effective working relationships with Executive Directors, senior Trust colleagues, local authorities, ICBs and external agencies.
Professional Skills -- Use initiative, discretion and excellent organisational skills to manage workload independently and as part of a wider team.
About us
At Torbay and South Devon NHS Foundation Trust, our purpose is simple: to help people live their lives to the full. As an integrated care organisation, we provide safe, high-quality health and social care at the right time and in the right place.
Our Estates & Facilities teams underpin this mission -- ensuring our buildings, environments and support services enable exceptional clinical care. When you join us, you become part of a supportive, committed workforce that lives our core values every day:
Working together for people
Commitment to quality care
Compassion
Improving lives
Everyone counts
Respect and dignity
We don't just recruit based on qualifications -- we look for people who embody these values and bring the right behaviours to support our teams and the communities we serve.
Job description Job responsibilities
Full Vacancy details can be found on the attached Job Description and Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Short listing questions Essential
Minimum 5 GSCEs or equivalent grade C or above including English Language and Maths Experience of liaising with a wide number of stakeholders, internally and externally often having to communicate sensitive and complex information Proven ability to provide a high quality of secretarial and administrative support Experience of planning Supervising others and organising internal meetings and externally facilitated events, involving both internal and external attendees at director level Able to demonstrate advanced skills in the use of word processing packages, spread sheets and databases Able to use Microsoft Outlook and effectively manage executive diaries and prioritise meetings daily
Desirable
Qualification in typewriting or word processing Sound knowledge of Microsoft Office packages, Management qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Torbay and South Devon NHS Foundation Trust
Address Torquay Hospital
Lowes Bridge,
Torquay
TQ2 7AA
United Kingdom
Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)