About this role
Job Description
Performs administrative duties in support of the Exchange General Manager (GM)/Distribution Center Manager (DCM).Administrative Classification Standards apply.
Job Qualifications
One year of general office experience.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
Job Qualifications/Requirements
- Must possess a welcoming and helpful attitude toward customers and other team members
- Clerical/Administrative office experience
- Excellent communication skills
- Must possess the ability, knowledge, and skills to operate/use the appropriate system/software/hardware
- Professionalism in the front office - communicate with all arriving guests for questions or appointments. If they are here to a scheduled appointment address all guests by name and rank as required. This includes phone calls and sending messages to staff in office if they are not available for transfer. Lead guests to offices for meetings and assist Services with Gift give aways.
- Manages GM schedule/Meetings – (Provide notes from manager meetings/set up Team Meeting and in person meetings, assist with itinerary and talking points for meetings, reminders to team about meetings)
- Policy Letters – Maintain/update as required all Policy Letters and distribute to the team.
- Must be able to use Microsoft Office Suite items-Excel, PowerPoint, Microsoft Teams, Outlook
ScheduleSundayOFF
Monday0800-1630
Tuesday0800-1630
Wednesday0800-1630
Thursday0800-1630
Friday0800-1630
SaturdayOFF
- Occasionally Saturdays for special events
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer.
Receives telephone calls and visitors, providing requested information from own knowledge and office files or referring callers to appropriate source.
Uses a PC for data entry and information retrieval using appropriate systems/software/hardware for correspondence, reports, etc. May gather, organize, analyze, verify, and review data.
Performs a variety of complex administrative clerical tasks. Prepares reports and correspondence that may be confidential in nature. Sets internal priorities and suspenses and develops procedures to meet general administrative requirements. Updates and maintains files.
May be responsible for arranging appointments and meetings; preparing travel orders and making reservations as needed; processing payroll for office staff; maintaining log of use and maintenance for Exchange/DC staff vehicles; ensuring security of documents or other controlled items as considered appropriate in an office environment.
Assures compliance with fire, safety, and security regulations. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as required.