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Process Lead @ Infosys

BROnsiteFull-time
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About this role

Job Description

Infosys Brazil is looking for professionals with the profile of HR Analyst to join our team

Main activities and responsibilities

  • Administer employee benefit enrollments, changes, terminations, and claims, while overseeing open enrollment and leave-of-absence program execution.
  • Support the development and administration of compensation programs, including base pay, variable pay, and ad hoc adjustments, while ensuring process adherence and governance..
  • Administer and oversee the year-end compensation and bonus process, including eligibility tracking and payroll coordination.
  • Manage the creation and deployment of HR communications, and oversee the administration of employee engagement and pulse surveys.
  • Administer performance management transactions, including annual cycle reporting, goals tracking, and ratings governance.
  • Support and coordinate employee lifecycle programs such as company asset administration and employee relocation or assignment activities.
  • Execute Hire-to-Retire transactions while performing quality reviews and ensuring transactional accuracy.
  • Ensure payroll data is accurately maintained and processed each cycle, including build-to-gross calculations, validations, and exception management.
  • Administer exception payments and off-cycle payroll runs while ensuring adherence to statutory, regulatory, and policy requirements.
  • Respond to employee payroll inquiries, generate payroll reports, and monitor resolution of payroll-related issues.
  • Resolve escalated (Level 2/3) HR and payroll queries, exercising judgment on complex cases and escalating non-standard issues as required.
  • Contribute to process improvement and automation initiatives while supporting team members through training, guidance, and escalation management.

Required Qualifications

  • Graduate in any discipline.
  • Language - Spanish (R/W), English (R/W/S)
  • Strong written and verbal communication skills.
  • Strong experience in HR administration, including benefits administration, compensation administration, and payroll processing.
  • Extensive knowledge of compensation and benefits policies and employment regulations.
  • Experience with HRMS/ERP platforms (SuccessFactors).
  • Computer proficiency (MS Office – Word, Excel and Outlook).
  • Minimum 1–2 years of team handling experience.
  • Good experience coordinating with stakeholders and vendors for input and validation, including payroll inputs.
  • Proven expertise in customer relationship management; strong consultative skills.
  • Results and deadline driven.
  • Experience in benefits or compensation administration for enterprise clients.
  • Experience in payroll processing across multiple client accounts.
  • Experience with payroll systems such as ADP or similar platforms.
  • Excellent customer management and negotiation skills.

Additional information

Type of work: CLT.

Benefits package

Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.

Career: Global work on national and international clients and/or projects, possibility of international career movement.

EEO/About Us

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Skills

Benefits Administrationcompensation administrationPayroll ProcessingSuccessFactorsMicrosoft OfficeSpanishEnglish

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