Mgr- Ops @ BAE Systems

Job Description

The Aftermarket Manager is responsible for the entire post-delivery lifecycle of the product. This role ensures that deployed systems remain operational, reliable, and up-to-date through the management of sustainment, repair, and overhaul operations. The Aftermarket Manager bridges the gap between the customer's operational needs in the field and the factory's technical capabilities, driving revenue through sustainment contracts while ensuring maximum mission readiness for the end-user.1. Operational Excellence & Aftermarket Management

• Aftermarket Oversight: Direct all daily operations to ensure targets are achieved on time and within budget. Forecast the volume of returning assets and manage labor and equipment capacity to prevent bottlenecks in the repair depot.
• Continuous Improvement: Lead the implementation of Lean manufacturing and Six Sigma methodologies to eliminate waste, optimize floor layout, and reduce cycle times.
• Turn-Around Time (TAT) Optimization: Drive operational efficiencies to reduce TAT, ensuring that the customer receives repaired assets within contractual windows to minimize operational downtime.
• Performance Metrics: Establish, track, and report on Key Performance Indicators (KPIs) including turn around and cycle time, and sustainment revenue.

2. Quality, Compliance & Risk Management

• Regulatory Adherence: Ensure all facility operations strictly adhere to AS9100, ISO standards, and ITAR/EAR regulations to maintain the company’s standing and legal compliance.
• Quality Assurance: Support the end-to-end inspection and testing processes to ensure zero-defect delivery of high-precision electronic systems.
• Audit Leadership: Act as the primary point of contact and lead for internal and external government, customer, and regulatory audits.
• Corrective Action: Drive the Root Cause Analysis (RCA) process and implement Corrective and Preventive Actions (CAPA) to resolve systemic quality issues.

3. People Leadership & Safety Culture

• Workforce Development: Build a high-performing team by implementing technical training programs and mentoring supervisors to create a robust leadership pipeline.
• Safety First: Champion a rigorous Environmental Health and Safety (EHS) culture, ensuring 100% compliance with safety protocols to achieve a zero-mishap environment.
• Performance Management: Conduct performance reviews and foster an inclusive environment that encourages employee engagement and retention.
• Cross-Functional Integration: Collaborate closely with Engineering, Procurement, and Program Management to ensure contractul obligations are met.

Required Skills and Education

• 5+ years of experience in a manufacturing leadership role, specifically within the aerospace, defense, or high-reliability electronics industry
• Secret Clearance
• Deep knowledge of AS9100
• Proficiency in data-driven decision-making and the use of ERP/MES systems for production tracking
• Exceptional verbal and written communication skills, with the ability to translate executive strategy into actionable shop-floor instructions
• Proven ability to lead diverse teams through organizational change and operational scaling
• Ability to spend extended periods on the manufacturing floor
• Ability to maintain a security clearance as required for access to CUI/CDI data and secure facility areas

Preferred Skills and Education

• Lean Six Sigma Green or Black Belt certification
• Strong understanding of reverse logistics and the management of "rotatable" pools of assets
• Ability to interpret complex government sustainment contracts and PBL requirements
• Experience using data analytics to track MTBF (Mean Time Between Failures) and other reliability metrics
• Thorough understanding of ITAR/EAR and the security requirements for handling returned government property

About BAE Systems, Inc.:

BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.

Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Benefits Information

Employee

Benefits

At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Intern

Benefits

Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.

Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O’Hara Service Contract Act (SCA).