About this role
The YMCA of Greater Boston seeks an experienced and mission-driven Assistant Director of Housing to support the leadership and oversight of housing and stabilization programs. This role partners with the Executive Director to ensure operational excellence, regulatory compliance, strong staff performance, and high-quality participant services. The ideal candidate is an organized, accountable leader who combines strong operational skills with compassion, professionalism, and a commitment to housing stability.
- Maintain compliance with YMCA, EOHLC, and funder requirements, achieving satisfactory results on audits, monitoring visits, and inspections.
- Ensure 95% of required reports, billing submissions, and financial documentation are completed accurately and submitted on time.
- Provide regular supervision, coaching, and support to all direct reports, with annual performance reviews completed as required.
- Maintain participant files and program documentation with 90%+ accuracy and completeness during internal reviews.
- Address resident concerns, lease compliance issues, and property-related matters in a timely manner with appropriate documentation and follow-up.
- Support housing stability outcomes by maintaining program occupancy and minimizing avoidable participant exits.
- Complete corrective actions resulting from audits, inspections, or monitoring reviews within required timelines.
- Build and maintain productive relationships with property managers, funders, service providers, and community partners.
- Identify and implement process improvements that strengthen program quality, efficiency, compliance, or participant experience.
- Provide leadership continuity and operational oversight in the Executive Director's absence