About this role
Dogwood Veterinary Specialty and Emergency is growing, and we're adding an experienced Emergency Veterinary Receptionist to our Marietta team. If you're an experienced Veterinary Receptionist, Client Service Representative, Medical Receptionist, Patient Coordinator, or Healthcare Customer Service professional , join Dogwood Veterinary Specialty and Emergency , an established emergency and specialty veterinary hospital.
- You'll help clients navigate stressful situations with compassion while coordinating client communication, patient flow, and daily hospital operations . Veterinary experience is a plus, but strong client service, communication, and healthcare operations experience can translate well to this role.
- Schedule Availability 10:00 AM – 8:00 PM You'll help create a seamless experience for clients and patients from arrival through discharge, transfer, or continued hospitalization.
- Welcome and support clients during Emergency and Specialty visits Coordinate patient arrival, check-in, discharge, transfers, and follow-up communication Communicate clearly and compassionately during stressful situations Manage phones, scheduling, payments, records, and client requests Coordinate closely with Emergency Veterinarians, technicians, Criticalists, and specialty teams Help maintain efficient patient flow in a fast-paced hospital Maintain accurate client and patient information Build your knowledge of Emergency and Specialty Veterinary Medicine Contribute to a clean, organized, and professional client-facing environment