About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
- Behind the scenes in every successful business are the accountants and administrative staff that support the entire organization.
- As a night auditor, you analyze, verify, and report on all sales for the resort with an eye for detail.
- Auditing transactions and verifying records help keep us profitable.
- Businesses cannot continue the next day until the night auditor has finished their work and therefore is a crucial position to the functionality of the entire business.
- The small group of people that work overnight is a special team that makes sure the property is safe and the next business day starts over for each venue.
- Process and print daily sales information using the property management system.
- Organize sales receipts from the front desk, tour desk, retail, and food & beverage departments and flag errors.
- Monitor alarm panels and communicate with guests, employees, security, management, and emergency. personnel in the event of urgent and/or emergent medical and non-medical incidents on the property.
- Applies knowledge of local information, company products, optional tours, services, and operations for guests and employees to enhance their vacation and work experience.
- Provides excellent customer service and analyzes situations, investigates problems, and determines solutions.