About this role
Keoghs Costs Team are seeking an Operational Support Assistant to assist with the internal management of the Costs Teams. Working alongside the Business Unit Director and Team Leader for one of our client specific teams, the Operational Support Assistant will undertake tasks to enable the team to be a highly effective and profitable. Supporting the Business Unit Director and Team Leader, the role will include: Completion of file allocation processes for new and transferred files; Collection of internal monthly MI for new instructions and transferred files; settlements achieved; caseload levels; and performance against targets at FE level and business area level; Marshalling the internal file transfer process from other business units for files to be handled within the Costs Team and thereafter, collation of data on new instructions and transferred files, providing analysis; Undertaking conflict checks on direct instructions; Maintaining Sage and Dashboard with holidays requests, absence and allowed deductions; New starter set up in Tracker and maintenance of internal distribution lists; Use of Power BI and BO Reports to complete internal MI requests; Ad hoc requests for support from the Business Unit Director and Team Leader Working Hours 35 hours per week although part-time may be considered. Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Locations for this role are Birmingham, Bolton or Liverpool offices.