About this role
Job summary
The post holder provides senior operational leadership for Estates services across allocated Trust sites, ensuring safe, compliant and efficient maintenance of buildings, engineering systems and infrastructure. They will support the delivery of Trust priorities by ensuring high-quality operational estates services and contributing to service improvement and local planning.
Main duties of the job
Lead operational estates delivery across designated sites, ensuring services support clinical and organisational needs.
Manage and develop operational teams to ensure safe, compliant and efficient maintenance services.
Contribute to estates service improvements, operational planning and compliance assurance.
Promote a culture of safety, accountability and continuous improvement.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description
Job responsibilities
For full duties and responsibilities please refer to the job description found within the Candidate Pack.
Person Specification
Qualifications
Essential
- Degree level qualification in Engineering, Building Services, Estates Management or related technical discipline, or equivalent senior operational experience.
- Authorised Person / Responsible Person training in at least one discipline (e.g., Water Safety, Electrical Safety, Medical Gases, Ventilation).
- Evidence of continuous professional development relevant to estates, compliance or operational leadership.
- Formal training in health and safety legislation, compliance frameworks or risk management
Desirable
- Professional membership of IHEEM, IET, CIBSE or equivalent.
- Leadership or management qualification (e.g., ILM Level 5/7, NHS Leadership Academy).
- Additional AP/RP competencies across multiple disciplines.
Knowledge, Behaviours & Experience
Essential
- Significant experience managing operational estates services across large or complex sites, ideally within healthcare or a similarly regulated environment
- Experience leading multi disciplinary teams, including supervisors, managers and technical specialists.
- Demonstrable experience delivering safe, compliant and efficient planned and reactive maintenance services.
- Experience managing delegated budgets and delivering value for money.
- Strong track record ensuring statutory compliance, including HTMs, ACoPs, HSE guidance and safety legislation.
- Experience managing contractors, service contracts and performance monitoring.
- Experience supporting service improvement, operational change or standardisation within estates services.
- Experience responding to operational incidents and leading investigations or corrective actions.
Desirable
- Experience working within an acute NHS Trust or large public sector organisation.
- Experience contributing to local operational planning, risk management or governance processes.
- Experience supporting cross site alignment or consolidation of estates practices.
Skills
Essential
- Strong knowledge of NHS estates compliance frameworks, including HTMs, HBNs, ACoPs and relevant legislation.
- Understanding of operational risk management, business continuity and emergency response.
- Ability to lead operational improvements, service efficiency initiatives and local standardisation.
- Strong leadership skills with the ability to motivate, influence and develop teams.
- Ability to produce clear operational reports, performance summaries and recommendations.
- Competent user of CAFM systems and digital estates tools
- Ability to manage competing priorities and make sound operational decisions under pressure.
Desirable
- Knowledge of sustainability, energy efficiency or environmental management frameworks.
- Understanding of workforce planning, organisational development or change management principles.
Specific Job Requirements
Essential
- Professional, credible and resilient leader.
- Commitment to safety, compliance and high quality service delivery.
- Ability to build strong working relationships across clinical, operational and corporate teams.
- Adaptable and able to remain effective during operational pressures
- Commitment to continuous improvement and personal development.
- High level of integrity, professionalism and alignment with NHS values.
Desirable
- Demonstrates a proactive approach to innovation or digital improvement within estates services.
- Ability to support and mentor developing leaders within the estates workforce.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8QX
United Kingdom
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)