About this role
Job summary
The post-holder is a Practice Manager.
Reporting to the partners, this role is to lead in the management and coordination of all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, and ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment.
Main duties of the job
The Practice Manager is the lead in managing governance and is the focal point for external organisations and inspections, including the regulator.
Through innovative ways of working, the post-holder will lead the team in promoting quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with UK legislation and both NHS and CQC regulations.
As this role will have access to a higher level of confidential data in the course of their employment, there is an expectation that the post-holder will always maintain the highest level of confidentiality and integrity. Sensitive information could be from either internal sources, or from external partner organisations.
The post-holder is an instrumental member of the general practice team.
About us
We are a friendly team and our surgery is based in the busy town of Petersfield. Walks to Petersfield Lake at lunchtime are popular with the teams. Everyone has a great work ethic and our friends & family survey results are always really good. Summer BBQ's, Christmas Party, Easter Eggs and Halloween treat bags, always something happening!
Job description
Job responsibilities
As Practice Manager, you will coordinate the day-to-day running of the practice, balancing operational, financial and people-management responsibilities. You will support colleagues to work effectively, maintain clear processes and help the practice deliver a consistent experience for its clients.
Duties
- Oversee daily operations, monitor workflows and address issues that affect the smooth running of the practice.
- Manage budgets, financial records and routine reporting to support informed planning and responsible use of resources.
- Coordinate human resources activities, including recruitment processes, staff records and communication with the team.
- Supervise colleagues, clarify responsibilities and support effective collaboration across the practice.
- Your impact: Clear processes and coordinated support help colleagues focus on their work and clients receive a more consistent service.
Person Specification
Qualifications
Essential
- A good standard of education with excellent literacy and numeracy skills
- Desirable
- Educated to degree level in healthcare or business
- AMSPAR qualification (L5 in Primary Care and Health Management)
- Leadership and/or management qualification
- Essential
- Experience of managing multidisciplinary teams
- Experience of working in a healthcare setting
- NHS or general practice experience
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Understanding of Health and Safety requirements
- Understanding and experience of HR
- Experience of health and safety requirements and needs within a small business
- Experience of chairing meetings, producing agendas and minutes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Grange Surgery
Address
The Causeway
Petersfield
Hampshire
GU31 4JR
United Kingdom
Employer's website
https://www.thegrangesurgery.org.uk/ (Opens in a new tab)