About this role
Job summary
Are you looking for a role where you can make a real difference every day?
Papworth Surgery is seeking a compassionate, enthusiastic and motivated individual to join our friendly and supportive clinical team as a Healthcare Assistant (HCA) or Trainee Healthcare Assistant for 30hrs p/w.
This is an exciting opportunity for either an experienced HCA looking for their next challenge or someone who is passionate about patient care and wishes to begin a rewarding career within the NHS and Primary Care. Full training and support will be provided for suitable candidates with the right attitude and commitment to learning.
As an integral member of our multidisciplinary team, you will work alongside GPs, Nurses, Administrators and other healthcare professionals to help deliver safe, effective and patient-centred care to our local community.
Main duties of the job
Depending on your training and level of competency, duties may include:
- Recording patient observations including blood pressure, pulse, height, weight and BMI
- Performing ECGs
- Phlebotomy (following training where required)
- Supporting chronic disease reviews and monitoring clinics
- Carrying out simple diagnostic testing
- Promoting healthy lifestyles and supporting patient education
- Preparing and maintaining clinical rooms and equipment
- Monitoring and replenishing clinical stock levels
- Accurate documentation within electronic patient records
- Supporting infection prevention and control standards throughout the practice
- Wound Care
- Ear Irrigation
- INR Monitoring
- Diabetic Foot checks
Full training will be provided for all the above.
About us
Why Join Papworth Surgery?
- Supportive and welcoming team environment
- Structured training programme for trainee HCAs
- Opportunities for career progression and development
- Access to NHS Pension Scheme (where eligible)
- Staff wellbeing initiatives and employee support
- Opportunity to develop valuable clinical skills within Primary Care
- Be part of a practice that places patient care, teamwork and continuous improvement at the heart of everything it does
Job description
Job responsibilities
Purpose
To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population.
Responsible to:
Senior practice nurses, practice manager and, ultimately, the GP Partners
Job summary
The post holder works under indirect supervision of the practice nurse team leader and undertakes task and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff.
Key responsibilities
Communication
Communicate effectively with other team members
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.
Personal and People Development
Take responsibility for own developmental learning and performance, including participating in supervision
Take responsibility for maintaining a record of own personal development
Work with management on any new training requirements
To recognise and understand the roles and responsibilities of individuals working in the primary health care team
Be aware of the legal issues pertinent to the role of a basic HCA
Health, safety and security
Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:
- Hand washing
- Universal hygiene procedures
- Collection and handling of laboratory specimens
- Segregation and disposal of waste materials
- Decontamination of instruments and clinical equipment
- Reporting and treatment of sharps injuries
- Dealing with blood and body fluid spillages
- Assist patients and colleagues in adopting sound infection Control measure
- Understand and apply the principles Of the gold chain
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
- Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
- Be aware of statutory child health procedures and statutory local guidance and referral criteria
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
- Use the computer monitor safely
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Service improvement
Be aware of and, if appropriate, assist in current clinical audit
Work with colleagues in the team on the development of current and new services and other initiatives
Deal with requests from patients and clinical staff for health information leaflets
Quality
Alert other team members to issues of quality and risk in the care of patients
Ensure own actions are consistent with clinical governance systems
Practice in accordance with agreed standards of care
Enable patients to access appropriate professionals in the team
Ensure stock items under your control are ordered and available in the treatment and consulting rooms
Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
Be able to manage your own time effectively
Equality and diversity
Act in Ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
Act as a chaperone
Clinical skills health and well-being
Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
Urinalysis and preparation of specimens for investigation by the pathology laboratories.
Measuring and recording following physiological measurements in routine presentations, and for premedical checks:
- Recording patient observations including blood pressure, pulse, height, weight and BMI
- Performing ECGs
- Phlebotomy (following training where required)
- Supporting chronic disease reviews and monitoring clinics
- Carrying out simple diagnostic testing
- Promoting healthy lifestyles and supporting patient education
- Preparing and maintaining clinical rooms and equipment
- Monitoring and replenishing clinical stock levels
- Accurate documentation within electronic patient records
- Supporting infection prevention and control standards throughout the practice
- Wound Care
- Ear Irrigation
- INR Monitoring
- Diabetic Foot checks
Prepare and maintain environments and equipment before, during and after patient care interventions
Assist in raising awareness of health and well-being, and how it can be promoted.
Give accurate and appropriate information to patients and groups within own competence
Information processes
Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
Maintain confidentiality or information relating to patients, relatives, staff and the practice
Take the necessary precautions when transmitting information
Person Specification
Experience
Essential
- Good standard of education, including English and Maths
- Strong communication and people skills
- Basic IT competency
- Ability to maintain confidentiality and professionalism
- Commitment to ongoing learning and development
- Ability to work flexibly within the needs of the service
Desirable
- Experience working in healthcare, care settings, customer service or - other patient-facing roles
- Previous Healthcare Assistant experience
- Phlebotomy skills
- Knowledge of General Practice or Primary Care
- Experience using SystmOne clinical software
- Don't worry if you don't meet all the desirable criteria. We welcome applications from individuals with the right values, attitude and willingness to learn.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Papworth Surgery
Address
Chequers Lane
Papworth Everard
Cambridgeshire
CB23 3QQ
United Kingdom
Employer's website
https://www.papworthsurgery.nhs.uk/ (Opens in a new tab)