About this role
Job summary
Playing a key role within Forward Thinking Birmingham, we require Mental Health Nurses and Social Workers to work within our Referral Management Centre. You will ensure that high quality, clinically necessary care is being provided in the most appropriate and cost-effective therapeutic setting as part of the Children and Young People Division
Job PurposePlaying a key role within the Children and Young People Division , we require Mental Health Nurses and SocialWorkers to work within our Referral Management Centre. You will ensure that high quality, clinicallynecessary care is being provided in the most appropriate and cost-effective therapeutic setting aspart of Birmingham and Solihull Mental Health Foundation Trust mental healthcare model.
Job InformationWe are seeking a highly skilled Band 7 Clinical Nurse Specialist to take on a pivotal role within ourtriage team. This dynamic position involves providing expert clinical oversight to junior staff,conducting audits to validate and improve service standards, and optimizing patient flow through theservice. As a leader, you will facilitate both managerial and clinical supervision sessions, contribute tothe development of staff by designing and delivering training that meets service needs, and offerspecialist guidance to the clinical team.
Main duties of the job
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- Provide expert clinical oversight to staff, ensuring the delivery of high-quality triage inaccordance with best practices and guidelines (e.g. stepped care, NICE guidelines).?
- Conduct regular reviews and assessments of clinical practices to identify areas forimprovement and implement necessary changes.?
- Facilitate regular managerial and clinical supervision sessions for junior staff, fostering anenvironment of support, professional development, and reflective practice.?
- Conduct audits of clinical decision-making processes to ensure adherence to establishedprotocols and evidence-based practices.to care in line with government targets.?
- Develop and implement training programs to enhance the skills and knowledge of juniorstaff members.?
- Ensure a culture of care is evident within the Referral Management Centre where clinicalstaff can enable and empower service users.?
- Undertake clinical work when required, e.g. telephone triage of complex referrals.?
- Utilise an evidence-based approach to negotiate and manage clinical opinions anddiscussions within the team.?
- Remain cognisant of issues relating to people from a wide diversity of backgrounds and toensure that these are considered at all times.?
- Ensure all patients have an up-to-date integrated care record, reflective of their risk andneeds, and intervention must be evident.?
- Receive formal managerial supervision from a professional lead and clinical supervision froma suitable expert.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
CORE KEY RESPONSIBILITIES CLINICAL
- Provide expert clinical oversight to staff, ensuring the delivery of high-quality triage inaccordance with best practices and guidelines (e.g. stepped care, NICE guidelines).
- Conduct regular reviews and assessments of clinical practices to identify areas forimprovement and implement necessary changes.
- Facilitate regular managerial and clinical supervision sessions for junior staff, fostering anenvironment of support, professional development, and reflective practice.
- Conduct audits of clinical decision-making processes to ensure adherence to establishedprotocols and evidence-based practices.
- Manage and optimise patient flow through the service, ensuring timely and efficient accessto care in line with government targets.
- Develop and implement training programs to enhance the skills and knowledge of juniorstaff members.
- Ensure a culture of care is evident within the Referral Management Centre where clinicalstaff can enable and empower service users.
- Undertake clinical work when required, e.g. telephone triage of complex referrals.
- Utilise an evidence-based approach to negotiate and manage clinical opinions anddiscussions within the team.
- Remain cognisant of issues relating to people from a wide diversity of backgrounds and toensure that these are considered at all times.
- Ensure all patients have an up-to-date integrated care record, reflective of their risk andneeds, and intervention must be evident.
MANAGERIAL Responsible for ensuring that a positive learning environment exists for clinical staff andstudent nurses, to ensure professional standards and training opportunities are provided. Working in partnership with the clinical leads to be responsible for ensuring effectiveworking relationships within and external to the team. Ensuring the skill set and expertise of individual clinicians is appropriate to the needs of thecaseload that they are screening and triaging. Demonstrate decision-making and problem-solving skills as a senior member of the team.
To support the team in developing and building effective communication betweencommunity services, wider mental health services and with other agencies and services. To take appropriate lead action with regard to complaints and reportable incidents withinthe service as directed by the Trusts complaints and reportable incident policies. To contribute to and lead on the implementation of local and national objectives. Participate in personal staff development reviews and to undertake reviews of superviseesas required.
PROFESSIONAL To practice at all times in accordance with Professional Codes of Conduct/Practice. To observe the legal requirements of the Mental Health Act 1983, and the Patients in theCommunity Act 1995, and to practice in accordance with requirements of the Codes ofPractice. Maintain an up-to-date knowledge of all Trust, Social Services and Departmental Policies andProcedures and apply them as necessary. To observe confidentiality on all matters relating to client care and treatment, in accordancewith the Code of Conduct on Confidentiality.
To be involved in research and projects to help maintain a high standard of professionalknowledge. To maintain own professional portfolio and keep up to date with new developments. To practice in a professional manner, acting as a role model through practice, positiveattitude and presentation to staff, other agencies, clients and carers. Participate in personal staff development reviews and to undertake reviews of supervisees asrequired. Collaborate with service leads to address and resolve clinical and managerial challengeswithin the service.
To provide expertise and support to foster the professional growth of team members. Collaborate with service leads to address any barriers to patient flow and implementsolutions for improvement. Collaborate with external agencies and professionals to enhance our relationships withinternal and external stakeholders. Have oversight of service complaints and play an active role in resolving these, includingreviewing themes that impact the service as a whole. Maintain relevant professional registration (e.g. NMC, HCPC).
Establish effective links with team lead/managers of other mental health teams as well asstatutory services and voluntary/independent sector services to ensure that riskmanagement plans are coordinated and safe. Behave consistently with the values and beliefs of the organisation and promote these on dayto-day basis.
Person Specification
Previous experience as a band 6
Desirable
- working with children and young people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Northcroft
190 Reservoir Road
Birmingham
B23 6DW
United Kingdom
Employer's website
https://www.bsmhft.nhs.uk/ (Opens in a new tab)