About this role
Job summary
Are you a caring, enthusiastic and hard working person looking to make a big impact? We are looking for dedicated and caring Radiology Department assistants to support our Community sites. This role will be based at Haslemere Community Hospital, Milford Community Hospital and Cranleigh Village Hospital when required. The post holder therefore needs to have a car and a valid driving licence.
Main duties of the job
This is a patient focused role. You will assist out-patients during their time in the radiology department from transferring the patients to and from the departments, greeting them on arrival, assisting with their preparation for the examinations, and helping to provide a pleasant experience.
You will also take on some admin roles which may include, booking patients in for the appointment, stock management and room preparation for Ultrasound, and X ray examinations. Training for all will be provided.
You should have excellent interpersonal skills and the ability to work well within a team. Enrolment in Care Certificate training will be included.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Job description
Job responsibilities
The Radiology Department Assistant will provide a high-quality support service to the Radiology team across three community sites, ensuring the smooth, safe, and efficient delivery of diagnostic imaging services. The post holder will support patients throughout their visit while maintaining a professional, compassionate, and patient-centred approach
Person Specification
Qualifications
Essential
- GCSE or equivalent.
Desirable
- NVQ level 2 or equivalent in healthcare
- Care certificate
Knowledge
Essential
- Experience of working within a busy team and managing time effectively.
- Experience of providing good customer service.
- Experience and knowledge of using computer software packages such as Word, Excel, Outlook.
- Knowledge of patient privacy, dignity and confidentiality.
- Basic IT skills including email and Microsoft office applications.
Desirable
- Experience of working in a caring role.
- Experience of working within a radiology department
- Experience of communicating well with patients and relatives.
- Experience or working within an administrative role
- Experience using NHS electronic systems such as RIS, CRIS or Patient Administration Systems (PAS)
- Knowledge of infection control standards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)