About this role
Job summary
As part of the EMIS EPR implementation, we are looking for an enthusiastic Data Quality Analyst to support theEMIS EPR Programme.
The role will be important in ensuring that patient information transferred into and held within EMIS is accurate, complete and reliable, helping to support safe clinical practice, effective service management and robust reporting.
The post holder would work closely with the EPR Data Migration Manager, Data Quality Lead, operational teams and other colleagues involved in the implementation.
Key activities would include: Data quality checking, working with clinical and operational teams toinvestigate data quality concerns and help ensure information is recorded correctly at source, reporting and analysis, improving processes, supporting staff and monitoring progress.
We are keen to hear from you if you are confident using IT systems and reports, and have an interest in improving data quality. Good analytical skills, attention to detail, problem-solving ability and effective communication skills would be useful. Previous experience of data quality or reporting would be helpful, but a detailed understanding of EMIS is not necessarily required.
Please Note: This advert may close early if a large number of applicants apply for the role
Main duties of the job
To support the EMIS EPR Programme in ensuring data held within the Children's Community Services contains accurate and high quality information. To contribute to the EMIS EPR Programme in ensuring accurate source data which constitutes a major part of the Information Governance agenda. To provide support to the EPR Data Migration Manager and EPR Data Quality lead, in raising awareness across the Trust for the need for timely and accurate quality data.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Job description
Job responsibilities
Support the EMIS EPR Programme in meeting the data requirements of clinicians, service managers, commissioners and Trust board.
Monitor and promote data quality throughout the Trust, taking steps to improve areas of concern as highlighted by EPR Programme activities monitoring.
Develop detailed and precise EMIS Data Quality guidance documents to the specified standard, including departmental policy and procedure, strategy and standard operating procedures.
To work as part of the EMIS Electronic Patient Record (EPR) programme to ensure that patient related date held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and business processes, statutory information, and income generation.
Keep abreast of all good practise guidance, codes of conduct and legislation relevant to data quality, information governance and related issues.
Provide advice and guidance to staff to ensure accuracy and completeness of data input is maintained and improved upon, and to ensure a greater understanding of the need for good data quality.
Work with other healthcare professionals towards addressing and investigating issues raised with a view to seeking resolution. To promote a proactive, open and constructive approach to performance.
Assist managers to understand performance targets or timescales which have been agreed.
Work closely with Childrens Community Operational Teams to understand business process and workflows in order to identify areas for improvement. This requires excellent communications skills and the ability to ask the right questions in order to fully understand how data is being collected, stored, and used within the business.
Develop and deliver contextual Data Quality training on a range of subjects for specific staff groups trust-wide, ensuring key information is disseminated and understood.
Work with the IT trainers to provide support for new and existing members of staff.
Respond and manage issues raised sensitively with a view to seeking resolution.
When dealing with data quality concerns of staff, take proactive steps to encourage and assist in the early resolution of issues where appropriate.
Excellent analytical skills, ability to handle, interpret and present information to a multi-disciplinary audience.
Use initiative to decide upon the most appropriate resolution to the issue raised.
Extract data using online reports and analyse with Excel.
Understand service provision within the Trust and associated flows of information about patients. This will include referral and activity recording processes, treatment options and the Trusts computer systems.
Manage own workload to ensure that issues are dealt with in a timely manner, identifying any problems and liaising with Trust Managers as appropriate, ensuring that final reports or responses are provided in a timely manner.
Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.
To close referrals when required for any patient showing as incorrectly open, ensuring that the correct details are recorded
Prepare and submit data reports to the EMIS Data Migration manager and Service Managers and other departments both within the trust and externally.
Construct professional and personal written communications in response to Data Quality performance requests.
Support regular, formal DQ meetings by taking minutes, recording actions, roles and responsibilities.
Develop and maintain plans for identification of key milestones and targets which need to be achieved in order to deliver the EMIS Data Quality Improvement plan.
Identify and support Data Quality experts within the trust and ensure regular communications take place.
Develop and maintain good working relationships with Childrens Community performance leads and DQ experts from relevant internal and external networks and provide support with DQ matters.
Develop, validate and assess the standard of data held within the Trust, making corrections, advising findings, providing and developing validation reports to highlight data errors and anomalies and proactively address through the relevant staff, offering advice as appropriate as requested by the EMIS Data Migration.
Regularly create, develop and present data quality reports to EMIS EPR Programme groups, having assured consistency and correctness of methodology.
Identify trends or anomalies, taking initiative to resolve queries or identify the cause before escalating more serious issues. Ensuring that discrepancies are corrected at source in a timely manner to comply with the agreed deadlines.
Assist in ensuring organisational compliance, and conformance with the Data Protection Act principles and Information Governance requirements.
Person Specification
Qualifications
Essential
- Educated to GCSE level within Maths and English
- Evidence of continuing personal development
- Willingness to undergo further training as appropriate
Desirable
- A Level Maths
- Excel Qualification
Experience
Essential
- Experience of working with a wide range of staff at all levels
- Proven success at delivering against objectives and deadlines
Desirable
- Experience of PAS/EPR (Lorenzo/EMIS)
- Experience/ /involvement in Data Quality activities e.g. validation, audit and resolving errors
- NHS Experience
- Experience and understanding of NHS analytical tools
Skills
Essential
- Ability to: communicate sensitive and complex information clearly and concisely at all levels demonstrating excellent verbal and written communication skills
- Work in a demanding environment and achieve deadlines
- Change priorities as when required
- Be practical and remain calm under pressure
- Work as part of a team
- Motivate and persuade others from outside of your team
- Use own initiative
- Analyse data
- Strong understanding of data flows
- Ability to manipulate large datasets
- Quickly and expertly identify and investigate inconsistencies in data
- Comprehensive knowledge of Microsoft packages
Desirable
- Awareness of NHS organisations
- Understanding of the NHS Children's Community Service performance targets
- Understanding of Community Services Data Set (CSDS) processes
Personal Qualities
Essential
- Positive attitude
- Conscientious
- Reliable
- Professional
- Innovative
- Keen eye for detail
- Analytical thinking and diagnostic skills
- Ability to establish new & appropriate reporting processes
- Proactive in improving own skills
- Ability to organise pieces of work involving input from other people, to ensure completion in a timely manner
- Able to prioritise workload to deliver to deadlines.
- Approachable and friendly manner with the ability to work within a demanding
- Flexible in working hours to suit varying pressures of the post
- Professional Manner
- Self-motivated
- Excellent interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
SWFT
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)