About this role
Job summary
We are looking for an experienced Health Care Assistant to support the practice nurse in the delivery of primary care services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The healthcare assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education. The applicant will need to be experienced conscientious, reliable, caring, and very motivated
Main duties of the job
Support the Clinicians with all aspects of Primary Care Healthcare, including phlebotomy, long term condition monitoring, NHS Health checks, ECG's, Blood pressure monitoring, dressings, hypertension monitoring, baseline observations and more.
The HCA will work closely with our practice nurse and wider clinical team to support delivery of health promotion programmes.
The successful candidates will be required to follow all infection control procedures, policies and protocols in accordance with the role and provide support to the infection control lead ensuring a safe working environment
About us
We are a friendly, supportive and caring inner-city practice located in the Meadows area of Nottingham. 5-minute walk to the train station, 2-minute walk to the tram stop. We also score highly on the last 2 National GP patient Survey. and are proud of how well we meet our patients needs.
There are currently 2 GP partners, 2 salaried GP's, 1 Practice Nurse, 2 HCAs and a Phlebotomist. There is also a compliment of additional roles including 4 Social Prescribers, 2 Physiotherapists, a Clinical Pharmacist and a Health and Wellbeing Coach.
Job description
Job responsibilities
Primary responsibilities include the following
The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Undertake new patient health checks
b. Support the practice nurse with health promotion programmes
c. Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately
d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly
e. Undertake wound care, dressings and other clinical tasks as required
f. Support the practice nurse with the management of chronic disease clinics
g. Carry out BMI checks as directed
h. Act as a chaperone as required
i. Undertake venepuncture
j. Administer vaccinations and B12s
k. When trained, carry out ear irrigation under the supervison of the practice nurse
l. Carry out ECGs as requested
m. Ensure specimens are recorded and ready for onward transportation
n. Provide support during minor operations as required
o. Ensure all clinical rooms are adequately stocked and prepared for each session
p. Ensure fridges are cleaned routinely in accordance with extant guidance
q. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
r. Deliver opportunistic health promotion where appropriate
Follow all infection control procedures, policies and protocols in accordance with the role and provide support to the infection control lead ensuring a safe working environment
In addition to the primary responsibilities, the healthcare assistant may be requested to:
a. Participate in practice audit as directed by the aduit lead
b. Participate in local initiatives to enhance service delivery and patient care
c. Support and participate in shared learning within the practice
d. Complete opening and closing procedures in accordance with the duty rota
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilises resources
- Punctual and committed to supporting the team effort
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
Qualifications
Essential
- English and Maths at GCSE
- Completed Care certificate
- Venepuncture training completed and signed off
- ECG course/ training
- Wound Care / suture removal training course complete
- Systmone / EMIS Web knowledge
- Excellent communication skills (written and oral)
- Good IT skills
- Ability to work as a team member and autonomously
Desirable
- Spirometry course completed
- ECG course/ training
- Wound Care / suture removal training course complete
- Good interpersonal skills
- effective Time Management
- Ear syringing training
- Competent in the use of Office and Outlook
- Knowledge of INR star
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Meadows Health Centre, Dr Jadoon, Dr Mir & Dr George
Address
Meadows Health Centre
1 Bridgeway Centre
Nottingham
NG2 2JG
United Kingdom
Employer's website
https://www.meadowshealthcentrenottingham.nhs.uk/ (Opens in a new tab)