About this role
Job summary
We are looking for an Associate Audiologist to join our Adult audiology department at West Hertfordshire.
The successful candidate will be motivated, will show initiative and take a forward-thinking approach to achieving goals, working within a multi-disciplinary team, this post involves the provision of daily hearing aid repair services, providing counselling on use of hearing aids, assistive listening devices and communication tactics, stock control and ordering, and general administrative duties, including management of the clinical office across both Watford & St Albans sites.
Postholder will be 60% clinical and 40% non-clinical.
This is a full-time role, Monday-Friday. Exact working hours to be agreed on successful application.
Previous applicants need not apply.
- IMPORTANT INFORMATION - PLEASE READ ******
Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
Main duties of the job
To be responsible for the day to day running of the 'same day' drop off repair clinics, ensuring all required resources are available to ensure the smooth running of the clinic; to include scheduling of appointments, regular checking of the drop off service and dealing with requests in a timely manner.
To perform required maintenance as requested, including replacement of corda tubes and retubing of moulded ear pieces, cleaning and performance checks. To also make minor adjustments to settings such as activating a volume control or adding a program, as requested by patients.
Coordinate with admin team to ensure all office tasks are completed to standard and within timeframes.
Receive and register all referrals into the service, along with handling appointment management and bookings as part of the clinical office.
Waitlist management of all referrals and bookings, ensuring patients are booked within DM01 target of 6 weeks; escalating any capacity constraints to management team.
Ensure targeted booking of appointments based on triage or clinical outcomes to support timely care.
About us
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please [email protected] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
The post holder works alongside other members of the Audiology Department reporting to the Audiology Manager. The post holder has a supervisory responsibility towards admin team. Other major working relationships include ENT, Hearing Therapy, Paediatric Audiology, Speech and Language Therapy, other hospital departments/wards, GP surgeries.
Person Specification
Education and qualifications
Essential
- 4 GCSEs inc English & Maths at Grade C or equivalent.
- Qualification in hearing aid audiology such as HAC / Diploma in Hearing Aid Audiology which enables HCPC registration
- Foundation degree in Audiology or equivalent.
Desirable
- RSA, NVQ or equivalent typing and computer skills.
Knowledge
Essential
- Auditbase (In house training).
- RSA Level 2.
- Related experience with hearing impaired patients.
- Audiology clinical pathways knowledge.
Desirable
- DM01 performance targets.
- Knowledge of ePR and other NHS software.
Experience
Essential
- Experience of working in the NHS or healthcare setting.
- Experience of working with the general public.
Desirable
- Experience of line management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
West Hertfordshire Teaching Hospitals NHS Trust
Address
Cross Site
Watford General Hospital
Watford
WD18 0HB
United Kingdom
Employer's website
http://www.westhertshospitals.nhs.uk (Opens in a new tab)