About this role
Job summary
The Healthcare Assistant works as part of the Practice Nursing team, supporting GPs, Nurses and other Clinicians to deliver safe, high-quality care. The post holder will carry out a range of clinical tasks within their training and competence, including phlebotomy, ECGs, health checks and assisting with minor surgery and will help keep clinical rooms safe, clean and well stocked and compliant with regulatory requirements. Working with the team to ensure compliance with CQC and regulatory requirements.
Main duties of the job
Phlebotomy (venepuncture), including correct labelling, handling and packaging of samples for collection.
Recording 12-lead ECGs, passing them promptly to the requesting clinician for review.
Assisting clinicians with minor surgery: preparing the room and equipment, supporting the sterile field, chaperoning and reassuring patients, post-procedure clean-down and restocking.
NHS Health Checks, including lifestyle advice and signposting.
Blood pressure, pulse, temperature, oxygen saturation, height, weight, BMI and waist measurements.
Urinalysis and other near-patient tests.
Simple wound care and dressings; suture/clip removal.
Ear care
Supporting chronic disease monitoring and reviews (e.g. diabetic foot checks, hypertension) as directed.
Chaperoning patients for examinations/procedures.
Accurate, timely recording of all care in the clinical system (Medicus), using agreed templates and codes.
Supporting QOF, recalls and care navigation.
Stock control, ordering of clinical supplies; stock rotation and expiry date checks.
Monitoring and recording vaccine fridge temperatures daily, maintaining the cold chain, reporting any breaches.
Regular checks of clinical equipment, including emergency equipment, defibrillator and oxygen.
Cleaning/preparing clinical rooms to infection prevention and control standards, including safe disposal of clinical waste and sharps.
Any other reasonable duties appropriate to the role, as agreed with the line manager.
About us
We are a busy growing semi-rural practice (part dispensing) with three GP partners based over two sites. We positively encourage staff development and we are a training and teaching practice.
We offer a competitive salary, holiday entitlement, NHS pension, car parking and a friendly working environment with regular social events.
Job description
Job responsibilities
Please see Supporting Documentation.
This job description is not exhaustive and may be reviewed in discussion with the post holder as the needs of the practice change.
Person Specification
Qualifications
Essential
- Assessed by:
- A = application form/CV.
- I = interview.
- C = certificates/checks.
- Care Certificate, or NVQ/Diploma Level 2 or 3 in Health and Social Care (or equivalent) (How assessed: A,C)
- Good standard of literacy and numeracy (e.g. GCSE English and Maths or equivalent) (How assessed: A)
- Certified training in phlebotomy and ECG recording
- (How assessed: A, C)
- Basic life support training (current)
- (How assessed: A, C)
Desirable
- Assessed by:
- A = application form/CV.
- I = interview.
- C = certificates/checks.
- NHS Health Check training (How assessed: A, C)
- Vaccination training (flu, B12, others under PSD) (How assessed: A, C)
- Ear care or wound care training (How assessed: A, C)
Experience
Essential
- Previous experience as a Healthcare Assistant, including phlebotomy and 12-lead ECGs (How assessed: A, I)
- Experience of chaperoning and recording observations
- (How assessed: A, I)
- Good IT skills and accurate record keeping (How assessed: A, I)
- Understanding of infection prevention and control (How assessed: I)
- Understanding of confidentiality, consent and safeguarding
- (How assessed: I)
- Clear, kind communication with patients of all ages and needs
- (How assessed: I)
- Caring, patient-centred and professional (How assessed: I)
- Reliable, organised and calm under pressure (How assessed: I)
- Works well in a team and on own initiative (How assessed: I)
- Knows the limits of own competence and asks for help
- (How assessed: I)
- Willing to learn and develop new skills (How assessed: I)
Desirable
- Experience in a primary care / GP practice setting (How assessed: A, I)
- Experience assisting with minor surgery (How assessed: A, I)
- Experience of stock control and ordering (How assessed: A, I)
- Experience using Medicus, EMIS or SystmOne (How assessed: A, I)
- Awareness of QOF and recall systems (How assessed: I)
Other requirements
Essential
- Flexible approach to hours to meet practice needs (How assessed: I)
- Able to travel between Witley and Milford sites (How assessed: A, I)
- Satisfactory enhanced DBS check (How assessed: C)
- Occupational health clearance, including Hepatitis B immunity
- (How assessed: C)
- Right to work in the UK (How assessed: C)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Witley & Milford Medical Partnership
Address
Witley Surgery
Wheeler Lane
Witley
Surrey
GU8 5QR
United Kingdom
Employer's website
https://www.witleyandmilforddrs.co.uk/ (Opens in a new tab)