About this role
Job summary
We are looking to recruit a part time receptionist to undertake general reception duties associated with a GP Surgery
Main duties of the job
The main duties are answering the telephone, booking appointments or signposting patients to the appropriate Healthcare Professionals Other administrative duties are included in the role such as arranging transport, booking interpreters, processing incoming/outgoing mail and liaising with the relevant teams both inside and outside of the practice
About us
Halbutt Street Surgery has a registered population of approximately 5500 patients and is situated off the Heathway. We are a friendly and supportive practice team working together with our Primary Care Network to ensure a high level of patient care. Our practice clinical team comprises of 2 GP Partners 2 Salaried GP 2 Associated GP's and 1 Practice Nurse
Job description
Job responsibilities
- Requests for appointments and marking in patients arrival for appointments.
- Requests for certificates and repeat prescriptions.
- Applications to register with the Practice.
- The control of confidential material ie: hospital letters, referrals.
- Dealing with additional enquiries if necessary.
- Supporting the clinical teams ie: Doctors and Practice Nurses/HCA.
- Using the computer for reception activities a) Patient registrations/changes.
- b) Prescriptions
c) Data Input
- Delivery of Quality and Outcomes Framework (QOF) & Enhanced Services.
- Filing correspondence and documentation.
Person Specification
Qualifications
Essential
- Good level of education to GCSE standard or equivalent
Experience
Essential
- Computer literate with excellent keyboard skills
- Self-starter, able to work on own initiative, following set procedures and protocols
- Use of clinical system software eg. EMIS
Desirable
- GP Practice experience
- Reception/Customer Care experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Halbutt Street Surgery
Address
Halbutt Street Surgery
2 Halbutt Street
Dagenham
Essex
RM9 5AS
United Kingdom
Employer's website
https://www.halbuttstreetsurgery.co.uk (Opens in a new tab)