About this role
Job summary
University Hospital Southampton NHS Foundation Trust s delighted to offer a fantastic opportunity to work with us.
Job Title: Perioperative Administrative Team Lead
Contract Type: Permanent
Main duties of the job
This is an exciting opportunity to join our team in perioperative care, you will be supporting the surgical pre-assessment and the perioperative medicine team by co-ordinating patients through their pre-operative journey in the lead up to surgery, liaising with multi-disciplinary teams in the process. The department is busy and will see approx. 10000 patients a year with around 30,000 outpatient appointments. Our perioperative medicine team is renowned for our research and perioperative guidance.
UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
Job description
Job responsibilities
The successful candidate will be responsible for supporting with the operational and administrative needs of the service. This will include booking and outcoming appointments, scanning, telephone calls and support with training new starters in the department. You will need to prepare the MDT and liaise with multi-disciplinary teams to co-ordinate patient care.
You will line manage several perioperative care administrators and be responsible for their appraisals and sickness reviews. You will also be required to be the first point of escalation to the administration staff and support with any complaints.
We are looking for an individual who is proactive, an interest in leadership and a background in administration. The ideal candidate will be proficient in Microsoft Office and be confident speaking to a number of stakeholders.
You will be supported to work flexibly with a combination of onsite and home working once fully trained. Our core working hours are Monday-Friday 8-4.Our main site is at Southampton General although you may be required to work from Lymington New Forest Hospital also.
Person Specification
Qualifications, knowledge and experience
Essential
- NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths
- Experience of administration in a customer- focused environment
- Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
- Ability to compose correspondence from fragmented instructions
- Experience in delivering training sessions
Desirable
- Previous experience of working in an acute hospital setting
- Competent in the use of ESR and Healthroster
- Supervisory or office management experience
Trust Values
Essential
- Patient First
- Working Together
- Always Improving
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital Southampton NHS Trust
Address
University Hospital Southampton
Tremona Road
Southampton
SO16 6YD
United Kingdom
Employer's website
https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)