About this role
Job summary
We are looking to recruit an enthusiastic and committed administrator to join our friendly team. The post is part time. We are ideally looking for someone with previous experience with excellent interpersonal skills. Delivering high quality services is essential.
Duties will include ensuring all registrations are up to date, Summarising, processing of electronic and paper post. Dealing with queries in a professional and courteous manner. Computer literacy is essential and full training will be given as appropriate
Main duties of the job
The following are the core responsibilities of the administrator. There may be on occasion, a requirement to carry out other tasks will be dependent upon factors such as workload and staffing levels.
- Keep the management team informed of any matters arising or problems/potential problems.
- Ensure registrations are entered onto the database
- Update the database for all patient change of registration status as notified.
- Monitor accuracy of registration database as requited producing any necessary reports as required.
- Sort and distribute accordingly any correspondence and records received in the weekly delivery from the Health Authority.
- Ensure medical records requested for return to the Health Authority are retrieved and dealt with in the appropriate manner.
- Processing and Summarising of new patient records.
- Keep a record of any patient joining the practice list who is under 5 (including new births), for advice to health visitors.
- Processing/read coding of electronic and paper post.
- Managing of Private Work requests and related queries.
About us
St David's is a supportive, forward-thinking teaching/training practice involved in research, with a practice list size of over 21,000 and a friendly multi-disciplined team of other dedicated and highly skilled healthcare professionals comprising of 6 partners and 11 salaried GP's, with an ACP who deals with home visits and manages weekly MDT working collaboratively within other like-minded clusters, sharing ideas and resources, 1 physiotherapist, 2 pharmacists and 2 pharmacist technicians providing support to help with repeat prescriptions/medication reviews, 1 Physician Associate, 2 Practice Nurses, 1 ANP, 3 HCA's, providing care for patients and their families in a way we believe is best, delivering high service standards, sharing best practice and actively improving the way we work.
Job description
Job responsibilities
- Keep the management team informed of any matters arising or problems/potential problems.
- Ensure registrations are checked, entered correctly.
- Update the database for all patient change of registration status as notified.
- Monitor accuracy of registration database as requited producing any necessary reports as required.
- Sort and distribute accordingly any correspondence and records received in the weekly delivery from the Health Authority.
- Ensure medical records requested for return to the Health Authority are retrieved and dealt with in the appropriate manner.
- Processing and Summarising of new patient records.
- Keep a record of any patient joining the practice list who is under 5 (including new births), for advice to health visitors.
- Processing/read coding of electronic and paper post.
Person Specification
Experience
Essential
- Educated to GCSE level or equivalent. Experience of working with a GP Surgery Clear, polite telephone manner Effective time management Ability to work as a team member Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedures Polite and confident Flexible and co-operative Motivated Sensitive and empathetic in distressing situations Ability to work under pressure
Desirable
- EMIS User Skills IT literate Team player
Employer details
Employer name
St David’s Clinic
Address
St. Davids Clinic
Belle Vue Terrace
Newport
Gwent
NP20 2LB
United Kingdom
Employer's website
https://www.stdavidsclinic.co.uk/ (Opens in a new tab)