About this role
Job summary
We are seeking an enthusiastic Women's Health Team Lead & Oncology Coordinator to join our Women's Health Administrative Team, supporting Obstetrics and Gynaecology Services at Bedford Hospital. This is a pivotal role that combines operational leadership, service coordination, and patient pathway management to ensure the delivery of high-quality administrative support across both inpatient and outpatient services.
Main duties of the job
As the Women's Health Team Lead & Oncology Coordinator, you will be responsible for the day-to-day management of the Women's Health bookings and administration function. You will coordinate outpatient activity, including appointment booking, rescheduling, and cancellations, ensuring patients receive timely care and that national access targets and performance standards are consistently achieved.
Working closely with clinical and operational colleagues, you will provide leadership and support to the administrative team, ensuring efficient service delivery, excellent patient experience, and compliance with relevant quality and regulatory standards.
The role requires excellent organisational skills, strong attention to detail, and the ability to manage competing priorities within a fast-paced environment. You will play a key role in supporting service improvement, monitoring performance, and maintaining effective communication across multidisciplinary teams.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job
Job description
Job responsibilities
Please refer to the attached job description and person specification for full details on role requirements and responsibilities.
Person Specification
Qualifications
Essential
- 5 GSCE or equivalent including maths and English
- Good standard of oral and written English
Experience
Essential
- Line Management Experience
- Outpatient admin experience
- Working part of multi-disciplinary team
- Work in customer service/patient facing role
Desirable
- Outpatient clinic management
- Rota Co-Ordination
Knowledge
Essential
- Knowledge of NHS outpatient pathways including RTT and Suspected cancer pathway
- Knowledge in Microsoft Office Packages
- Knowledge in clinical systems
Skills
Essential
- Excellent organisational skills
- Effective communication skills, verbal and written
- Ability to be flexible and to adapt to new demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Bedfordshire Hospitals NHS Foundation Trust
Address
Bedford Hospital South Wing
Kempston Road
Bedford
MK42 9DJ
United Kingdom
Employer's website
https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)