About this role
Job summary
Queensway Hospital, part of the specialist Ellern Mede Group, is seeking compassionate and resilient Healthcare Assistants to join our growing multidisciplinary team. We provide high-quality, trauma-informed inpatient care for adults with complex and acute mental health needs who often cannot be effectively supported in traditional hospital environments.
Main duties of the job
Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene). Provide enhanced support to patients as directed by the Nurse in Charge Build therapeutic, trust-based relationships with patients who have experienced significant trauma. Work under the supervision of a Registered Nurse to implement and review patient care plans. Use de-escalation and safe physical intervention techniques where required to maintain safety.
Escort and support patients during appointments, community access, and therapeutic activities. Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports). Promote infection control, safeguarding, and health and safety standards across the ward. Contribute to structured therapeutic programmes and group activities. Always uphold professional boundaries, patient dignity, and confidentiality.
About us
Queensway Hospital is a Mental Health service in association with the Ellern Mede Group
We provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs.
Job description
Job responsibilities
Main Duties of the Job
- Provide high-quality, compassionate care and assistance with daily living activities (e.g., personal care, nutrition, hygiene).
- Provide enhanced support to patients as directed by the Nurse in Charge
- Build therapeutic, trust-based relationships with patients who have experienced significant trauma.
- Work under the supervision of a Registered Nurse to implement and review patient care plans.
- Use de-escalation and safe physical intervention techniques where required to maintain safety.
- Escort and support patients during appointments, community access, and therapeutic activities.
- Maintain accurate, timely clinical documentation (e.g., vital signs, food and fluid charts, incident reports).
- Promote infection control, safeguarding, and health and safety standards across the ward.
- Contribute to structured therapeutic programmes and group activities.
- Always uphold professional boundaries, patient dignity, and confidentiality.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) in English and Math
Desirable
- Studying toward or holding a qualification in Health and Social care
- Full UK driving licence
Experience
Essential
- Experience working in a healthcare, social care, or education settin
- Basic understanding of mental health and safeguarding principle
- Compassionate, patient, and resilient; able to maintain professional boundaries
- Willingness to work shifts (days, nights, weekends) as part of a 24-hour services
Desirable
- Experience supporting individuals with mental health needs, learning disabilities, or autism
- Awareness of trauma-informed or autism-informed practice
- Reflective and committed to professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ellern Mede Group
Address
Rotherham
S60 3AZ
United Kingdom
Employer's website
https://www.ellernmede.org (Opens in a new tab)