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Senior Clinical Support Worker @ The Royal Wolverhampton NHS Trust

New Cross, England, GBOnsiteFull-timeJob reference C9225-26-0799
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About this role

Job summary

We are looking for a Band 3 Senior Clinical Support worker position on C58, The Acute Medical Unit, at New Cross Hospital.

The main duties of this Job is to work alongside a qualified Nurse and the medical teams, and support in the safe and effective care given to a group of patients.

The successful applicant would provide support to clinicians in supporting assessments undertaking simple clinical and therapeutic procedures such as taking clinical observations, obtaining samples, catheter care and venepuncture as well as responding to ad hoc care requests from patients attending the unit and other members of the MDT.

Main duties of the job

  • Provide high-quality, compassionate, person-centered care to patients under the direction and supervision of a registered nurse or healthcare professional.
  • Assist in the assessment, planning, delivery and evaluation of individualized patient care, following Trust policies, procedures and clinical guidelines.
  • Support patients with their personal, physical and emotional care needs, ensuring dignity, privacy and respect are maintained at all times.
  • Obtain and respect patient consent before delivering any aspect of care and involve relatives and carers appropriately in the care process.
  • Undertake delegated clinical duties within the scope of your competence and training, escalating concerns when required.
  • Accurately document care provided and promptly communicate relevant observations and information to the registered practitioner responsible for the patient's care.
  • Perform routine clinical tasks such as urinalysis and specimen collection, accurately recording and reporting results in accordance with local procedures.
  • Ensure specimens are transported safely and promptly to the appropriate department.
  • Use safe moving and handling techniques and equipment in line with Trust policies to protect both patients and staff.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Job description

Job responsibilities

  • Personal Care Duties Welcome and orientate patients, carers, relatives, and other visitors to the ward/departmentalways demonstrating care and compassion.
  • Report any observed changes in the patients physical or psychological needs to theregistered practitioner.
  • Provide support to the registered practitioner, and as required by other members of the ward/ department clinical team.
  • Initiate and participate with emergencies i.e. cardiac arrest, patient falls and patients with arapidly deteriorating condition.
  • Undertake transfer/escort of patients from one area to another within scope of practice andafter appropriate delegation from the registered practitioner.
  • Undertake Care after Death for deceased patients ensuring that all religious and culturalwishes are adhered with.
  • Assist in the maintenance of the patients individual hygiene requirements, includingsupporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oralcare, hair care, nail care etc.
  • Ensure any concerns or changes in the patients' condition arereported to the registered practitioner.
  • Ensure pro-active measures are in place to support the prevention of pressure ulcers,complete required documentation and report any concerns or changes in skin integrity to theregistered practitioner.
  • Ensure safe and effective use of equipment and other aids deployed to assist patientmovement and mobility e.g. walking aids, hoists etc.
  • Complete the taking and recording of physiological observations on appropriate IT/papersystem (temperature, pulse, blood pressure, respiration, oxygen saturation and bloodglucose monitoring), reporting changes to registered practitioner.
  • Perform ECG recording (as instructed by registered practitioner) in line with localpolicy/procedure following completion of appropriate competence.
  • Adhering to aseptic technique apply simple dressings.
  • Perform phlebotomy (as directed by registered practitioner) in line with national standardsand local policy and guidance following completion of appropriate competence.
  • Nutrition and Hydration Assist in the preparation of patients prior to meals and beverages, providing assistance withfeeding / drinking where appropriate.
  • Correctly record and monitor dietary and fluid intake of patients, informing registeredpractitioners of progress and / or any difficulties relating to dietary / fluid intake experiencedby the patient.

Communication Communicate effectively and maintain good relationships with patients, relatives, andhealthcare practitioners. Ensure that consent is obtained prior to delivering all aspects of patient care. Undertake duties as directed by the registered practitioner in relation to all verbal and writtencommunications, ensuring messages and communications are passed to other teammembers, as required. Listen to and value the views of patients and their relatives and / or on their experience anddiscuss this with registered practitioners to improve care and patient experience.

Actively support and assist in alleviating distress and anxiety for patients and carers in linewith their personal beliefs and preferences whilst in hospital, seeking support from a registeredpractitioner when required. Infection Prevention and Control In accordance with training, ensure safe and effective infection prevention and control(including waste management), handwashing and wearing of Personal Protective Equipmentare always adhered to. Maintain cleanliness in the work environment in line with Health and Safety and InfectionPrevention policies and guidelines.

Prepare and maintain environments for clinical procedures under the direction of a registeredpractitioner. General Ward/Department Duties Organise the supply and maintenance of materials and ward or department equipment,ensuring they are placed in the correct area and present no hazards to staff, patients, orvisitors. Assist in the transfer of materials and equipment as requested. Clean and return equipment used in procedures and treatments or dispose of as appropriate.

Assist with the checking and recording of deliveries to the clinical areas against original orders. Assist with stock rotation, minimising the risk of equipment being out of date. Report any accidents or potential hazards involving self/patients/other staff/visitors/equipmentto the registered practitioner in charge and via the datix reporting system. Chaperoning the patient in accordance with policy ensuring support to the patient inaccordance with Trust policies and procedures Support the induction and orientation of new team members. Use IT systems where appropriate and trained to do so, to record patient information.

Person Specification

Shortlisting

Essential

  • No requirement for VISA sponsorship for this role

Experience

Essential

  • Hospital environment experience

Desirable

  • Completion of healthcare certificate
  • Experience working in a Acute Medical Unit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The royal Wolverhampton NHS Trust

Wednesfield Road

Wolverhampton

WV10 0QP

United Kingdom

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Skills

PermanentHealthcareNHS TrustNHS

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