About this role
Job summary
We are looking for a friendly, welcoming and organised Receptionist to join our Learning & Development team.
As our Receptionist, you will often be the first point of contact for colleagues, trainers, learners and visitors, so we are looking for someone who enjoys helping people and providing excellent customer service. You will be joining a friendly, supportive and collaborative team where your contribution is valued and where we work together to create a positive experience for everyone who accesses our Learning & Development services.
Working in Learning & Development offers plenty of variety. Alongside providing a warm and professional welcome, you will support the smooth day-to-day running of the department and work closely with colleagues across the team.
Our Trust vision is"Outstanding care delivered by an outstanding team", and our values of Caring, Safe and Excellent are reflected in the way we support both our learners and each other
Main duties of the job
As a key member of the Learning and Development team, you will be responsible for coordinating reception services across the Education Centre, including multiple floors where applicable. You will provide high-quality administrative and technical support to ensure the effective running of learning and development activities and will support the introduction of new programmes and projects as required.
The role requires a proactive and organised individual who is committed to delivering excellent customer service. You will be the first point of contact for staff, learners and visitors, while also providing on-the-day technical support for training events and resolving queries efficiently to ensure a positive learning experience.
About us
Give yourself the best chance of success by reviewing our Applicant Guide before applying. Your supporting statement should clearly demonstrate how you meet the essential criteria for the role.
Oxford Health delivers physical, mental health and social care services across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our vision is "Outstanding care delivered by an outstanding team", and our values are Caring, Safe and Excellent.
We are proud to offer a supportive working environment with opportunities for career progression, learning and development, generous annual leave, pension benefits, wellbeing initiatives and staff networks
Please note that this role will require us to undertake a DBS check as a part of your onboarding.
Job description
Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Experience
Essential
- Customer Service and administration experience
Desirable
- Previous experience of working in a Healthcare environment
Experience
Essential
- Experience of working in a Supervisory role
Desirable
- Experience of Mentoring staff
Skills
Essential
- IT literate with immediate skills in Microsoft word, Excel and PowerPoint
Desirable
- Experience with room booking system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oxford Health NHS Trust
Address
Unipart House
Garsington Road
Oxford
OX4 2PG
United Kingdom
Employer's website
https://www.oxfordhealth.nhs.uk (Opens in a new tab)