About this role
Job Summary
To maximize Parts Sales through field contact with the customers, thereby increasing the market share for Tamgo Key Accountabilities
- Handling targeted Parts and Service sales requirements to allocated customers.
- Ensures comprehensive understanding of customer requirements, projects, and business standings.
- Regularly visits customer projects/offices to generate incremental business.
- Promotes value-added services like CSA and Product Link.
- Possesse deep product knowledge in Parts and Service field.
- Comprehensive knowledge of Tamgo's capabilities in Parts, Service, Financial Services, and all product lines.
- Prepares and presents training material and participates in seminars.
- Performs inspections like ET, CTS, TA1 to generate incremental business.
- Liaises with relevant departments for smooth processing of customer requests.
- Enhances business relationships within customer's organizations.
Carry out any other tasks as assigned by the Company from time to time. Knowledge, Skills and Aptitude Educational
Qualifications and Certifications
University Degree in Mechanical/Electronics Engineering or relevant major Knowledge: Customer requirements, territories, project and competitors’ strengths and weaknesses Technical Skills: Product Knowledge, Machines visual inspection, Genset inspection and compressor inspection. Language Skills: Arabic is desirable. English is essential Experience : Minimum of 5 years’ experience, preferably with Gensets, parts & heavy equipment parts. Key Interactions Key Internal Contacts: PSS Manager / PS Consultant Purpose of Interaction: Regular interaction to brief on customer visits and obtain feedback and direction Key External Contacts: Customer Purpose of Interaction: Negotiating and securing Parts and Service sales deals Direct Reports: N/A