About this role
- . Job Purpose To support departmental performance and decision-making through reporting, data analysis, research, and coordination activities, while ensuring accurate information, effective monitoring of key initiatives, and efficient administrative support.
- Key Accountability Areas Reporting & Performance Analysis: Prepare periodic operational, strategic, and management reports.
- Develop and maintain dashboards, scorecards, and KPI trackers.
- Collect, validate, and consolidate data from multiple sources.
- Analyze performance trends and identify key insights and improvement opportunities.
- Support the preparation of presentations and analytical reports for management.
- Data Management & Documentation: Maintain reporting databases, trackers, and data repositories.
- Ensure data accuracy, consistency, and timely updates.
- Manage departmental records, documentation, and reporting archives.
- Monitor reporting compliance with established standards and requirements.
- Research & Business Analysis: Conduct research, benchmarking, and data gathering activities.
- Support the evaluation of new initiatives, projects, and improvement opportunities.
- Assist in preparing business cases, analytical studies, and recommendations.
- Coordination & Governance Support: Coordinate meetings, action plans, and follow-up activities.
- Track progress of departmental initiatives and assigned actions.
- Support the preparation of management updates and status reports.
- Liaise with stakeholders to obtain required information and reporting inputs.
- Administrative & Operational Support: Support PR/PO processing, contract administration, and invoice tracking.
- Coordinate procurement-related activities and departmental administrative requirements.
- Assist in maintaining departmental schedules, records, and correspondence.
- Support compliance with internal policies and procedures.
- Role Accountability HR Proficiency: Ability to obtain updated soft and technical skills related to the job.
- Delivery: Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
- Problem-Solving: Solve any related problems arise and escalate any complex operational issues.
- Quality: Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
- Business Process Improvements: Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
- Compliance: Comply to related policy and procedures and work instructions.
- Health, Safety, and Environment: Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
- Academic Qualification Bachelor Degree in Business Administration or Any relevant field Work Experience 2 to 4 Years Technical / Functional Competencies Business Case Preparation Business Processes Business Requirements Definition